• Pros and Cons
  • Huge selection of slot games from top providers
  • Excellent live casino offering
  • Mobile-friendly design
  • Maximum 24 hours to withdraw cash
  • Live chat only open from 8am to 11.45pm
  • No loyalty programme
Welcome Bonus South Africa
Country Flag
Deposit Bonus
1. 100% up to R3,000 + 50 free spins on Dazzle Me, Neon Staxx, Sparks or Stickers
2. 50% up to R3,000
3. 25% up to €300
4. 25% up to R4,500
Bonus Code
WHER02, WHER03, WHER04
Welcome Bonus Canada
Country Flag
Deposit Bonus
1. 100% up to C$200 + 50 free spins on Fire Joker
2. 50% up to C$200
3. 25% up to C$300
4. 25% up to C$300
Bonus Code
WHER02, WHER03, WHER04
Welcome Bonus UK
Country Flag
Deposit Bonus
1. 100% up to £200 + 50 free spins on Dazzle Me, Neon Staxx, Sparks or Stickers
2. 50% up to £200
3. 25% up to £300
4. 25% up to £300
Bonus Code
WHER02, WHER03, WHER04
Website
Rating
75%
Comment
Vegas Hero is another high-quality online casino from the Genesis Global group. Fans of slots, progressive jackpots and live casino games in particular will enjoy an impressive range of choices.
Started
2017
Games
Baccarat, Blackjack, Live Casino, Progressive Jackpots, Roulette, Slots, Video Poker
Deposit Methods
Bank Transfer, Boku, EcoPayz, Maestro, MasterCard, Neteller, Paysafecard, Skrill, Trustly, Visa, Visa Electron
Withdrawal Methods
Bank Transfer, EcoPayz, MasterCard, Neteller, Skrill, Visa, Visa Electron
Currencies
Pound sterling (GBP), Australian dollar (AUD), Canadian dollar (CAD), Swiss franc (CHF), Danish krone (DKK), Euro (EUR), Norwegian krone (NOK), United States dollar (USD), Swedish krona (SEK), South African rand (ZAR), Hong Kong dollar (HKD), Japanese yen (JPY)
Languages
English, German, Norwegian, Swedish, Finnish
Licenses
UK Gambling Commission
Malta Gaming Authority
Swedish Gambling Authority
Support
Live Chat, E-mail, Phone
Software
Evolution Gaming, Microgaming, NetEnt, NYX Interactive, Play'n GO, Quickspin, Red Tiger Gaming, Thunderkick, Yggdrasil
Desktop Games
1300
Mobile Games
1300

Top Jackpots

Vegas Hero Review and Bonus Offers 2019

First published | Updated | Reviewed by
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Vegas Hero is an impressive new casino that shows great promise. It partners with a wide range of well-respected game providers and offers over 1,300 titles, leapfrogging it into the upper echelons of the online casino market.

The operator, Genesis Global Group, has showed its experience and expertise in a superb site that ranks among the top online casinos right from the word go, albeit not without a few issues.

Games

When you sign up at Vegas Hero, you will be able to browse some of the hottest video slots in the market from top developers like Microgaming, NetEnt and Play’n GO. The site allows players to search by provider, so you will have no trouble finding your favourite slots like Mega Moolah, Starburst, Gonzo’s Quest, Viking Runecraft, Wins of Fortune and many more.

Fans of table games will be able to hone their skills playing a range of variants of blackjack, roulette and baccarat. These include popular choices like European Roulette Gold, French Roulette and Single Deck Blackjack. Video poker enthusiasts will find all the game types among the options available, including Texas Hold’em, Poker Pursuit and Oasis Poker. There is no sportsbook, but you will find an HD live casino with games like roulette, blackjack and others.

Software

One of the impressive things about Vegas Hero is the list of software partners it boasts. You will find all the top names in its catalogue of slots and table games, with Evolution Gaming handling the bulk of the live casino.

The full list of software providers at Vegas Hero is as follows:

  • NetEnt
  • Microgaming
  • Evolution Gaming
  • Play’n GO
  • Nyx Interactive
  • Quickspin
  • Red Tiger Gaming
  • Thunderkick
  • Yggdrasil

Slots

With so many top developers providing software for Vegas Hero, it’s no surprise that you will find a comprehensive selection of slots. Developers like Microgaming and NetEnt have been in the market for decades, and have established reputations for consistent quality.

Vegas Hero’s slots catalogue features classic-style offerings, modern video slots with stunning animations and graphics, and progressive slots for those hoping to score a big win. Popular slots include Gonzo’s Quest, Aloha! Cluster Pays, Hall of Gods, Avalon II, Jack and the Beanstalk, Mega Moolah, Starburst and NRVANA. Slot enthusiasts will love the unique layout and design of the website, as well as the thrilling bonus features and promotions.

Examples of Vegas Hero slot games
Examples of Vegas Hero slot games

Table Games

If you like virtual table and card games, there is plenty for you to sink your teeth into. Alongside dozens of variants on blackjack, baccarat and roulette, you will also find casino hold’em and other variations on the classic poker game.

One notable absence from the table games selection is craps, though you will find opportunities to play in the live casino. Fans of table games will find lots to enjoy at Vegas Hero, but it is by no means the most comprehensive selection of table offerings, with the emphasis placed a little more on slots.

Roulette

There are 36 variants of roulette currently available at Vegas Hero. All the classic variants are there, along with more interesting twists on the format like European, French and American Roulette. The platform makes the experience of playing smooth and easy, so you get the most out of this immersive and engaging game. The website even offers a history lesson on the classic game of roulette, and detailed instructions on how to play for any newcomers to the game.

Blackjack

There are around a dozen choices for fans of blackjack, covering all the basic formats and a couple of interesting variants like Atlantic City Blackjack, HiLo European Blackjack and HighLimit Blackjack. The range of options is not quite as rich as the roulette ones, which will be disappointing for some. However, the titles on offer are among the most popular games from the top developers, so they should cater to the vast majority of blackjack enthusiasts.

Video Poker

Video poker has a huge fanbase, and Vegas Hero establishes itself as one of the best places to play. There are more than 25 video poker games to choose from, including popular titles like All-American Double Up and Deuces Wild Poker, plus interesting variants that will tick the boxes for serious video poker enthusiasts. And with regular promotions and a superior interface through which to play, there are plenty of reasons for video poker fans to choose Vegas Hero.

Examples of Vegas Hero table games
Examples of Vegas Hero table games

Live Casino

There are no less than 81 live dealer tables, making the Vegas Hero live casino one of the most comprehensive on the market. The live tables are powered by none other than industry leaders Evolution Gaming and NetEnt, alongside a couple of live games from Yggdrasil. So you can expect HD streams, charismatic dealers and an immersive experience.

With so many tables, you will undoubtedly find that some games are similar to others, but it means you should have no problem finding an atmosphere that suits your taste and a wagering level that suits your budget. The bulk of the games are variants of roulette, blackjack and poker, but you will also find a number of baccarat tables and popular games like Live Football Studio and Dream Catcher. It really is a superb offering, and you won’t find much better at any other online casino.

Examples of Vegas Hero live casino games
Examples of Vegas Hero live casino games

Jackpots

If you’re looking for generous jackpots that offer incredible winnings for those lucky few, then Vegas Hero is definitely one of the best. All the top progressive jackpot slots are there to be found, including mainstays like Mega Moolah and Mega Fortune, alongside brilliant alternatives like Thunderstruck and Avalon. There are also more modest jackpots that will nevertheless make for a fantastic prize if you can get the win.

Some examples of the progressive jackpots at Vegas Hero are:

  • Mega Moolah
  • Holmes and the Stolen Stones
  • Divine Fortune
  • Imperial Riches
  • Grand Spinn Superpot
  • Mercy of the Gods
  • Dragon Chase
  • Gunslinger Reloaded
  • Hall of Gods
  • Mega Fortune
  • Treasure Nile

Mobile Casino

Vegas Hero is fully optimised for use on mobile devices, and you can access a wide range of the top games through browsers like Safari or Google Chrome. No downloads are required for mobile play, so you can simply play in-browser thanks to the HTML5 technology that powers modern casino games. All you need is a stable internet connection to stay logged in to your account, and you should find that every game works flawlessly.

App

Vegas Hero’s casino app can be downloaded on Apple and Android devices. It has a five-star review in the Google Play store, with a number of reviewers applauding its ease of use. You can access around 750 games through the mobile app, including more than 600 slots such as Game of Thrones, Scudamore’s Super Stakes and BerryBurst. The live casino is also well represented, with around 80 tables on offer.

The main disadvantage of the mobile app is that it only offers a couple of video poker titles. Some have also experienced the app being a little jumpy, but that’s a minor issue that doesn’t really impact on your experience.

High Rollers

If you like the thrill of high stakes gambling, you’ll be more than pleased with the maximum stakes on some of Vegas Hero’s top games. Many of the titles are tailored for high rollers, and if you’re willing to take the bigger risks there are awesome rewards to be claimed.

Some of the games suitable for high rollers include:

  • Fire Horse: the non-progressive jackpot here can be worth up to 109,210x your line bet, and the maximum bet per spin is a huge £500.
  • Golden Jungle: spin the reels at up to £1,500 per spin for a chance to win some enormous jackpots.
  • Mega Moolah: this famous slot from Microgaming offers a progressive jackpot that has won some lucky players more than £2 million!
  • Atlantis Queen: the quintessential high roller slot where the maximum bet is £1,250 per spin.

VIP Programme

There is a lucrative VIP programme at Vegas Hero. The benefits of being a VIP player include dedicated account managers, invites to exclusive events, entry into a monthly prize draw, and larger deposit and withdrawal amounts. The scheme is an invitation-only affair, so you’ll have to prove your high roller status to get the attention of the operators. If you feel you are a high roller, you could try contacting the team as soon as you sign up, but actions speak louder than words at online casinos.

Loyalty Programme

There is currently no loyalty programme outside of the VIP scheme, which will be disappointing to players who are committed but lack the budget to qualify for high roller status.

Deposit Methods

There is a good range of deposit methods that should cater to the majority of players:

  • Maestro
  • EcoPayz
  • Neteller
  • MasterCard
  • Paysafe Card
  • Visa
  • Visa Electron
  • Entropay
  • Skrill
  • Trustly
  • Rapid Transfer
  • Boku

Withdrawal Methods

The list of withdrawal methods is similar to the deposit methods, though it is a little shorter. If you are using e-wallets, you will get the best experience if you use the same method for deposits and withdrawals. The same is true of debit/credit cards. Here is the full list of withdrawal options:

  • Neteller
  • MasterCard
  • Visa
  • Visa Electron
  • Online bank transfer
  • EcoPayz
  • Rapid Transfer
  • Skrill

Withdrawal times vary, depending on which method you choose, but the pending time for a transaction is never more than 24 hours. Here are the withdrawal times for the different methods available:

  • E-wallets: up to two hours
  • Debit/credit cards: one to three days
  • Bank transfers: three to five days

Withdrawal Limit

Withdrawal limits do apply at Vegas Hero. The weekly withdrawal limit is £5,500, and the monthly withdrawal limit is £22,000. These change when you become a member of the VIP club. If you are withdrawing anything close to these amounts, you are in with a good chance of making that VIP list.

Support

There is a live chat feature to help players at Vegas Hero when they encounter any problems or issues. When the live chat isn’t available, you can email support@vegashero.com. There is also a UK freephone number: 0800 170 0126.

Live Chat

Vegas Hero’s live chat is available between 8am and 11.45pm, which will be fine for the majority of customers. However, many other online casinos offer 24/7 live chat support, so the limited hours may be a little disappointing for some.

Licence

Vegas Hero is licensed by three gambling licensing bodies, including the UK Gambling Commission and LGA Malta. The third is Spelinspektionen, which is the Swedish regulatory body for online gambling. With these licences in place, players can feel assured that their gambling will be fair and secure at all times.

Languages

Vegas Hero supports English, Finnish, German, Norwegian and Swedish.

Currencies

Players will be able to use any of the following currencies to play:

  • British pounds sterling
  • Australian dollars
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Euros
  • Norwegian kroner
  • Swedish kronor
  • Swiss francs
  • Denmark kroner
  • South African rand
  • Hong Kong dollar
  • Japanese yen

Company

Vegas Hero was launched in December 2017. The site is owned and operated by the Genesis Global Limited Group, which holds licences in both Malta and the United Kingdom. The group also operates other popular online casino brands like Casino Cruise and Spinit Casino. Genesis is known for quality gaming platforms and a solid range of promotions that keep things exciting for players.

Responsible Gambling

The Vegas Hero website offers advice on gambling safely, and provides a series of questions that can help users assess whether they have a problem. There are self-exclusion and cool-off options, and links to organisations that can help with gambling problems such as GAMSTOP, Gamblers Anonymous, GamCare and more. There is also help with finding web filtering systems that can block gambling sites in order to protect vulnerable users.

Accepted Countries

  • Afghanistan
  • Aland Islands
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua And Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia And Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo DR
  • Cook Islands
  • Costa Rica
  • Cote D'Ivoire
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island & Mcdonald Islands
  • Vatican State
  • Honduras
  • Hong Kong
  • Iceland
  • India
  • Indonesia
  • Iraq
  • Ireland
  • Isle Of Man
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • South Korea
  • North Korea
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Puerto Rico
  • Qatar
  • Reunion
  • Russia
  • Rwanda
  • Saint Barthelemy
  • Saint Helena
  • Saint Kitts And Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre And Miquelon
  • Saint Vincent And Grenadines
  • Samoa
  • San Marino
  • Sao Tome And Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Georgia And Sandwich Isl.
  • Sri Lanka
  • Sudan
  • South Sudan
  • Suriname
  • Svalbard And Jan Mayen
  • Swaziland
  • Sweden
  • Switzerland
  • Syria
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad And Tobago
  • Tunisia
  • Turkmenistan
  • Turks And Caicos Islands
  • Tuvalu
  • Uganda
  • United Arab Emirates
  • United Kingdom
  • US Outlying Islands
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • British Virgin Islands
  • US Virgin Islands
  • Wallis And Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Complaints

If you have complaints related to Vegas Hero, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.

Complaints and Resolutions

We are still working on compiling the list of common complaints and their resolution.

Submit Complaint

Please use the email that's on your Vegas Hero account, or we are unable to assist.

FAQ

What is the minimum deposit amount?

You can get started with a deposit of as little as £10, but if you want to take full advantage of the welcome bonus then you may want to deposit a larger amount.

Who is the casino operator for Vegas Hero?

Operation and support at Vegas Hero are handled by Genesis Global Limited, who is also the official licence holder for the platform.