What We Know About The Investigation
At this point, we’ve only really received word about the initial result of whatever investigation the Malta Gaming Authority has put into Triton Gaming and Neptune Entertainment.
They have both been ordered to immediately return their licenses, halt all online gambling activity and to cooperate with cashing out their players’ remaining balances as quickly as possible.
Companies that have this sort of thing go on can sometimes offer players problems with getting their cash, which results in the proverbial “last nail in the coffin.” However, if they want any chance of having their licenses restored, then they can cooperate as much as they possibly can and then appeal the decision pending the results of the investigation.
Why More Details Are Not Available
No more details are available at this point in time because the MGA still has an investigation going on into whatever it was that prompted this announcement. Releasing more details could compromise the results of that investigation, which is a pretty common understanding in the industry when these types of things happen. As a result, they will release more information once their investigation is far enough along (or even just when it’s completed) so that it won’t compromise the integrity of whatever it is that they are looking into.
While this type of thing can be irritating for players at casinos operated by these companies, it’s the exact reason why high-level regulatory bodies like the Malta Gaming Authority are held in such high esteem: They are active about seeking out this type of thing and in trying to alert players as much as possible when something like this comes up that’s worth announcing.
What Players Should Do Next
If you’re a player at one of the sites operated by either Neptune Entertainment or Triton Gaming, then we recommend that you should do the following:
- Before anything else, request a withdrawal for the full amount of your account balance.
- Do not worry about losing out on any remaining bonus offers or revoking bonus terms and conditions with this request; it’s important that you get control of your money as soon as possible.
- Check our casino reviews for reputable brands from top-notch operators who can give you some great first deposit bonuses for finding a new casino home.
While it’s obviously inconvenient, it doesn’t have to be something that keeps you out of the games that you know and love for an inordinate amount of time.
The Importance for Reputable Licensing and Regulatory Bodies
The Malta Gaming Authority is well-known for being one of the top two licensing bodies for the online gambling industry. They have this reputation because they are consistently on the lookout for what needs to be done to keep players safe and the games fair. This type of thing is why they were announced as an official partner of Spelinspektionen, the regulatory body taking care of the online side of the industry for Sweden as of the very beginning of this year.
On top of that, they have other similar agreements with regulatory entities like the United Kingdom Gambling Commission, which is considered almost unanimously by industry experts as being the only jurisdiction that edges out Malta in any way, shape or form. It’s clear from these agreements and their history that they know what they’re doing, and we can see here with these license suspensions that they are not afraid to take serious action when it comes to giving their players a gambling environment that they can trust.