Royal Panda

The Royal Panda casino has made a name for itself since it launched in 2014. Customer reviews show the gaming website offers a fantastic breadth of casino games from NetEnt and Evolution Gaming, among others. The casino also promises rapid payout times and an extensive list of deposit options. In 2017, the gambling company added an integrated sportsbook to its repertoire too. However, it’s arguably the creative welcome bonuses and promos that separate this casino from most.

Our review will examine all that the Royal Panda casino has to offer. We’ll take a look at their deposit and withdrawal methods, customer service, VIP program, and more. So when it comes to joining the online casino you’ll have all the information you need.

Bonus

Royal Panda is an excellent choice for players seeking a generous welcome bonus package. Their new customer offer usually promises a sizeable deposit bonus plus a no deposit bonus of free spins for use on their best slot games. So all types of players can benefit from the Royal Panda sign up offer.

But is the casino any good in terms of sign up bonus terms and conditions? Well, their 35x wagering requirements are fairly industry standard. However, players do get a generous 90 days to meet play through requirements. On the downside, deposits made via Skrill, Neteller or Paysafecard are not normally eligible for Royal Panda’s welcome bonus.

» Claim Bonus

Sign Up Offer

No Deposit Bonus
10 Free Spins
Deposit Bonus
100% up to €100
Not available in United States

Details

Join Royal Panda for free, then select Welcome Bonus when you make your first deposit and the online casino will double your first deposit up to €100. That means if deposit €100, you’ll have €200 to test their best slots, table games, and live dealer titles.

You must deposit a minimum of €10 to qualify for this sign-up offer. Also note that the maximum bet you can make with sign up bonus funds is €5.

In addition to the deposit bonus, you’ll receive 10 free spins for use on the Starburst slot simply for registering for a Royal Panda account. The free spins will be automatically credited to your account once the sign-up process is complete. Then simply go to the Starburst pokie to enjoy your free spins.

Wagering Requirements

Royal Panda’s welcome bonus and any winnings come with a 35x wagering requirement.

» Claim Bonus

Sports Welcome Bonus

Deposit Bonus
€20 Free Sports Bet
Not available in United States

Details

Deposit a minimum of €20 when you join Royal Panda and you’ll receive a free €20 sports bet to wager on a huge selection of matches and events. To claim the offer, simply select Free Sports Bet at the cashier. Then once you wager €20 and your bets have settled, your account will automatically be credited with the bonus funds.

Essentially, you simply have to bet €20 to get a free €20 sports bet at Royal Panda. Just note that you must make your initial wager and your free sports bet on an event with odds of 2.0 or higher.

Wagering Requirements

There are no wagering requirements attached to Royal Panda’s sports welcome bonus.

Bonus Codes

Royal Panda does not currently have any active bonus codes.

Refer a Friend

Royal Panda does not offer any rewards for referring a friend.

Promotions

On top of decent joining bonuses, Royal Panda also scores highly when it comes to on-going promos. The casino promises deals that can be used across their array of betting products. For example, there are weekly Bamboo Bonuses and monthly promotions to get involved with. These can range from free spins codes to bonus money on their live blackjack tables. Royal Panda also offers sports promos that can include free bets, matched betting, and more.

Note all casino, live casino, and sports deals can be found on the same Promotions page. There you’ll also find any free bet terms and any other rules attached to promos.

» Use Promo

Top Price on Sports Bets

Ends July 31, 2019 | Not available in USA

From time to time, Royal Panda offers Top Price promos. Essentially, they use an oddsmatcher tool to guarantee the best price. During these deals, Royal Panda will compare their prices with key competitors, such as bet365.com, Ladbrokes.com, and WilliamHill.com.

However, matched betting is only available in certain sports matches. So keep an eye on Royal Panda's social media and Promotions page for their next Top Price deal.

» Use Promo
» Use Promo

£210 Monthly Blackjack Draw

Ends July 27, 2019 | Not available in USA

If you love blackjack, then make sure you play Royal Panda Live Blackjack or Royal Panda Live Blackjack VIP on the 21st of each month. If you land a blackjack, you'll be in for a chance of winning £210. You simply have to wager at least the £5 table minimum on one of the selected games for your name to be entered into the draw. Three lucky winners will then be chosen and their accounts credited with £210 at noon the following day.

» Use Promo
» Use Promo

Weekly Bamboo Bonus

Ends July 31, 2019 | Not available in USA

Every Friday Royal Panda is offering a 50% bonus up to £150. So if you love free casino money as much as Pandas love bamboo, then you don't want to miss out on this offer. The bonus is available every week. You simply need to make a deposit on a Friday and select Bamboo Bonus at the cashier.

This promotion is only available on Royal Panda's casino games. Also note that the weekly bonus comes with a 35x wagering requirement.

» Use Promo

Pros and Cons

  • Fast payouts
  • Mobile-friendly
  • Competitive bonuses
  • Excellent game variety
  • No 24/7 customer support
  • Limited withdrawal methods

Awards

No awards or nominations have been received

News

Royal Panda Blackjack Player Wins Big

It isn't just progressive jackpots that players win big on at Royal Panda casino. One UK player, Rodger, headed over to their live casino lounge and opted for blackjack. Following several hands, the Silver VIP level player picked up £112,102 in winnings. The luxury live table is home to courteous live dealers and clearly some serious profit potential.

New Games Hit the Royal Panda Platform

Royal Panda management is eager to update their gaming website with innovative new titles. That's why if you join the online casino or you're already a member, you'll find a range of fantastic new games. Some of the best new slots include:

  • King Kong Island of Skull Mountain
  • Fairytale Legends: Mirror Mirror
  • Leonidas King of the Spartans
  • Savannah Sunrise
  • Double the Devil
  • Angel Princess

Royal Panda Under New Management

In December 2017 it was confirmed that Royal Panda would soon come under the management of Leo Vegas. Now, what does that mean for Royal Panda players? Well, it means users from Europe and the UK, in particular, can expect excellent quality service and treatment. Generous bonuses and on-going promos are also likely to be a continued theme under the new management team.

Games

Royal Panda is home to a plentiful selection of classic casino games and entertaining extras. You’ll find traditional pokies, video slots, and progressive jackpots. The Royal Panda platform also offers a generous selection of table games, including roulette, blackjack, and baccarat. A well-stocked live casino lounge from Evolution Gaming is also available.

In addition, there is a generous list of extras, including video poker, craps, and scratchcards. A comprehensive sportsbook with a range of betting products can be found as well. It’s really only bingo and multiplayer poker that Royal Panda doesn’t offer.

  • Baccarat
  • Blackjack
  • Casino Poker
  • Craps
  • Jackpots
  • Live Casino
  • Roulette
  • Slots
  • Sports
  • Video Poker
  • Scratchcards

Devices

Royal Panda’s login portal and casino lobby are accessible from all popular desktop and mobile devices.

  • Windows/PC
  • Mac
  • Linux
  • iPhone
  • iPad
  • Android

Software

Some of the biggest and best software providers in the industry provide Royal Panda with their casino games. You’ll find table games and slots from the likes of NetEnt, NYX, and Microgaming. Then Royal Panda’s live titles are supplied by Evolution Gaming, the market leader in real-time online gambling.

This all means customers can expect the latest graphics, intuitive gameplay, and a host of popular titles. In fact, we have no complaints when it comes to the casino’s software partners.

  • Evolution Gaming
  • Net Entertainment
  • Microgaming

Slots

There are over 700 online slots at Royal Panda. The vast majority are video slots, however, select Classic Slots and you’ll find around 50 traditional pokies. But while Royal Panda certainly ticks the volume box, how much variety is there? Well, a lot. We found slots themed around movies, magical creatures, mystical forests, and a whole load more.

In addition, the slots available are supplied by NetEnt, NYX, and Microgaming. So users can expect engaging storylines and premium quality graphics. Perhaps unsurprisingly then, we have no complaints when it comes to the slot games on the Royal Panda platform. There are ample titles to keep even the most active player busy for the foreseeable future.

Best Slots

These are some of the best slots offered by Royal Panda, based on our opinion and popularity with players.

Twin Spin Deluxe slot
Twin Spin Deluxe
Blood Suckers II slot
Blood Suckers II
Fortunium slot
Fortunium
Bonanza slot
Bonanza

Let’s take a look at what some of the best slots at Royal Panda have to offer:

  • Twin Spin Deluxe – This 6-reel slot game from NetEnt promises excitement with its Cluster Pays function. Essentially, you can win Clusters by matching at least two adjacent reels on each spin. The pokie is also available in free play mode, from mobile devices, and has a competitive RTP rate.
  • Fortunium – The 40 payline, 5 reel medium variance slot game from Microgaming is an easy favourite. The mystery reels are fun, but it’s the soaring skylines and funky visuals that we like. So if you want a straightforward slot that’s easy on the eye, we’d recommend giving Fortunium a try.
  • Blood Suckers II – This vampire-themed slot from NetEnt promises an engaging, if not spooky storyline. The 3D animations keep things lively while the free spins feature brings the potential for exciting wins. The online pokie is also available in free play mode.
  • Bonanza – This wild west mining video slot from SG Interactive is home to free spins, the Megaways game engine, and win reactions. But it’s also the four scatters and high payout percentage that ensures this one of the best slot games around.

Slots Examples

  • Starburst
  • Extra Chilli
  • Flame
  • Jungle Jim - El Dorado
  • Asgardian Stones
  • Fruit Spin
  • Hotline
  • The Sand Princess
  • Kaiju
  • Anchorman
  • Wild Scarabs
  • Dear or Alive
  • Dream Date
  • Dancing Drums
  • 108 Heroes
  • Samurai Split
  • Beautiful Bones
  • Wish Upon a Jackpot
  • Action Bank
  • Wild Seas
  • Super Sumo
  • Sugar Rush
  • Big Spinner
  • Route 777
  • Diamond Empire
  • Ambassador
  • Gold Train
  • 7’s to Burn
  • Cash Point
  • Black Magic Fruits

Roulette

With over two dozen roulette games, Royal Panda players are not short of choice. You’ll find European, American, and French Roulette. There are also a number of interesting extras, such as Slingshot Auto Roulette and Live Double Ball Roulette. Players on a budget will be best suited to the eight non-live roulette games while big spenders will appreciate the high table limits found at the live roulette games.

Roulette Games

Roulette Games
Total Non-live Live Turbo Multi-Wheel High Limit
23 8 15 1 1 0
  • Roulette Professional Series
  • European Roulette
  • Slingshot Auto Roulette
  • Multi Wheel Roulette
  • American Roulette
  • French Roulette
  • Roulette Advanced
  • Key Bet Roulette
  • Live Royal Panda Roulette
  • Live Lightning Roulette
  • Live Salon Privé Roulette 2
  • Live Roulette
  • Live VIP Roulette
  • Live Speed Roulette
  • Live American Roulette
  • Live Auto-Roulette
  • Live Auto-Roulette VIP
  • Live Auto-Roulette La Partage
  • Live Svensk Roulette
  • Live Immersive Roulette
  • Live London Roulette
  • Live Deutsches Roulette
  • Live Double Ball Roulette

Blackjack

There are close to 40 blackjack games available on the Royal Panda platofrm. Most of the titles are live, but there are also a handful of non-live games. The titles available are supplied by Evolution Gaming and NetEnt. You can bet anything from £0.10 to £10,000 on blackjack at Royal Panda. We also like that you can try each game in fun mode before you risk your own funds.

Blackjack Games

Blackjack Games
Total Non-live Live Single Deck Multi Hand High Limit
39 6 33 1 0 0
  • Blackjack
  • European Gold Blackjack
  • Blackjack Professional Series
  • Blackjack Classic
  • Double Exposure Blackjack
  • Single Deck Blackjack Professional Series
  • Live Royal Panda Blackjack
  • Live Royal Panda Blackjack VIP
  • Live Salon Privé Blackjack 1
  • Live Salon Privé Blackjack 2
  • Live Salon Privé Blackjack 3
  • Live Blackjack E
  • Live Blackjack F
  • Live Blackjack G
  • Live Blackjack I
  • Live Blackjack J
  • Live Blackjack Silver 1
  • Live Blackjack Silver 2
  • Live Blackjack Silver 3
  • Live Blackjack Silver 4
  • Live Blackjack Silver 5
  • Live Blackjack VIP A
  • Live Blackjack VIP B
  • Live Blackjack VIP C
  • Live Blackjack VIP D
  • Live Blackjack VIP E
  • Live Blackjack VIP H
  • Live Blackjack Platinum VIP
  • Live Blackjack Fortune VIP
  • Live Blackjack Grand VIP
  • Live Blackjack Diamond VIP
Blackjack A
  • Live Blackjack B
  • Live Blackjack C
  • Live Blackjack D
  • Live Blackjack H
  • Live Blackjack Party
  • Live Blackjack White 1
  • Live Blackjack White 2
  • Live Blackjack White 3

Table Games

There are over 20 table games at Royal Panda. The majority of titles are blackjack and roulette. On top of the standard variations, we also found a number of exciting extras, such as DJ Wild Stud Poker and Craps. Our only major criticism is that the non-live table games available don’t offer the same high table limits as some of the live games.

All Table Games

Table Games
Total Blackjack Roulette Baccarat Poker Hold'em
21 6 8 1 1 0
  • Blackjack
  • European Gold Blackjack
  • Punto Banco Profesional Series
  • Baccarat Professional Series
  • Roulette Professional Series
  • European Roulette
  • Blackjack Professional Series
  • Blackjack Classic
  • Slingshot Auto Roulette
  • TXS Hold’em Professional Series
  • Casino Hold’em
  • Double Exposure Blackjack
  • Single Deck Blackjack Professional Series
  • Pontoon Professional Series
  • Multi Wheel Roulette
  • American Roulette
  • French Roulette
  • Craps
  • Roulette Advanced
  • DJ Wild Stud Poker
  • Key Bet Roulette
Note that live casino games are not included here.

Video Poker

Royal Panda players can choose between nine video poker games. It was reassuring to see titles in all categories. All the games are supplied by the likes of NetEnt and Microgaming. Also, each title can be played in practice mode, allowing you to test each game with virtual casino cash before playing with your own money.

Video Poker Games

Video Poker Games
Total Jacks or Better Deuces Wild Joker Poker American
9 1 1 1 1
  • Jacks or Better Double Up
  • Deuces Wild Double Up
  • Joker Wild Double Up
  • All American Double Up
  • Joker Poker
  • Aces and Eights
  • Tens or Better
  • Bonus Poker Deluxe
  • Aces and Faces

Live Casino

There are approximately 60 live casino titles available at Royal Panda casino. All live games are supplied by Evolution Gaming. This means you can expect a premium quality user-experience, including HD streaming. We found all the croupiers to be professional and friendly. And crucially, there are games in nearly all categories, with a particularly good selection of blackjack titles. We also like that Royal Panda offers live tables to players of all budgets.

Live Games

Live Casino Games
Total Blackjack Roulette Baccarat Poker Hold'em
62 33 15 7 3 0
  • Royal Panda Roulette
  • Lightning Roulette
  • Salon Privé Roulette 2
  • Roulette
  • VIP Roulette
  • Speed Roulette
  • American Roulette
  • Auto-Roulette
  • Auto-Roulette VIP
  • Auto-Roulette La Partage
  • Svensk Roulette
  • Immersive Roulette
  • London Roulette
  • Deutsches Roulette
  • Double Ball Roulette
  • Royal Panda Blackjack
  • Royal Panda Blackjack VIP
  • Salon Privé Blackjack 1
  • Salon Privé Blackjack 2
  • Salon Privé Blackjack 3
  • Blackjack E
  • Blackjack F
  • Blackjack G
  • Blackjack I
  • Blackjack J
  • Blackjack Silver 1
  • Blackjack Silver 2
  • Blackjack Silver 3
  • Blackjack Silver 4
  • Blackjack Silver 5
  • Blackjack VIP A
  • Blackjack VIP B
  • Blackjack VIP C
  • Blackjack VIP D
  • Blackjack VIP E
  • Blackjack VIP H
  • Blackjack Platinum VIP
  • Blackjack Fortune VIP
  • Blackjack Grand VIP
  • Blackjack Diamond VIP
Blackjack A
  • Blackjack B
  • Blackjack C
  • Blackjack D
  • Blackjack H
  • Blackjack Party
  • Blackjack White 1
  • Blackjack White 2
  • Blackjack White 3
  • Casino Hold’em
  • Speed Baccarat A
  • Speed Baccarat B
  • Baccarat Control Squeeze
  • Baccarat Squeeze
  • Baccarat A
  • Baccarat B
  • No Commission Baccarat
  • Dragon Tiger
  • Ultimate Texas Hold’em
  • Three Card Poker
  • Caribbean Stud Poker
  • Texas Hold’em Bonus Poker
  • Dream Catcher

Baccarat

There are close to 10 baccarat games available. The vast majority are live titles from Evolution Gaming. Table minimums start at £1 while baccarat table limits climb to £15,000. There’s a decent number of variations available. For example, you’ll see Baccarat Control Squeeze, No Commission Baccarat, and Dragon Tiger.

Craps

There is one craps game available from Microgaming. Beginners will appreciate the detailed instructions displayed when you load the title. You then get a clear bird’s eye view of the intuitive table, which responds as soon as you move your cursor to a different bet. The craps title is also available in free play mode.

Jackpots

Royal Panda is home to around 20 progressive jackpots. You’ll find some of the biggest names and prize pools in the industry, including Divine Fortune and Hall of Gods. As you can see below, the online casino already has a track record of making jackpot winners. So if you’re after jackpots with millions up for grabs, then Royal Panda is a sensible choice.

Mega Moolah jackpot
Mega Moolah
Hall of Gods jackpot
Hall of Gods
Major Millions jackpot
Major Millions
Mega Fortune jackpot
Mega Fortune
  • Slots O’ Gold
  • Mega Fortune
  • Hall of Gods
  • Divine Fortune
  • Wu Xing
  • Irish Riches
  • Super Spinner Bar-X
  • Vikings of Fortune
  • Mega Moolah
  • Star Spinner
  • Major Millions
  • CashSplash 5 Reel
  • Mega Moolah Isis
  • Treasure Nile
  • LotsALoot 5 Reel
  • CashSplash 3 Reel
  • Wow Pot
  • Angel Princess
  • LotsALoot 3 Reel

Jackpot Winners

Jackpot Winners
Name Amount Game Date
Anna $41,869 Megah Moolah May 19 2018
Joakim £227,042 Divine Fortune May 1 2018
Georg $140,880 Divine Fortune April 7 2017
Kos £64,053 Divine Fortune February 3 2017
Appie $121,660 Mega Moolah June 7 2016

Mobile Casino

The Royal Panda casino can be accessed from mobile and tablet devices. Simply head to their mobile-optimised site to log in or register for an account. Virtually all the same casino games are available on the mobile site as the full desktop site. So slots, jackpots, roulette, blackjack, and the live dealer titles can be accessed from the mobile browser.

Customers will also be pleased to know you can implement safe play limits and contact customer service. Lastly, we like that Royal Panda’s latest no deposit bonus codes for 2018 and most other promos can all still be claimed and used from mobile devices.

App

Android App

The casino does not currently offer an Android (APK) mobile app that’s available to download from the Google Play Store.

iOS App

There is not currently an iPhone or iPad app available to download from the iTunes App Store.

High Rollers

Royal Panda is a great fit for high rollers. Their live table games, in particular, allow large bets. For example, you can stake up to £10,000 on roulette and blackjack tables. But for those looking to bet even bigger, try Dragon Tiger and Football Studio.

There’s also a number of slots that cater to high rollers. King Kong Fury, for example, allows wagers of £500 per spin. However, there are also other online pokies where you can bet over £150.

High Stakes Games

High Stakes Games
Name Max Bet
Salon Privé Roulette 2 £10,000
Salon Privé Blackjack 3 £10,000
Dragon Tiger £15,000
Football Studio £15,000
Twin Spin Deluxe £100
King Kong Fury £500
Hotline £150

VIP Program

Royal Panda’s VIP program is multi-levelled and ideal for active players. Essentially, every time you wager real money at the casino you’ll accumulate Loyal Panda (LP) points. You can then head to the Loyal Panda shop and swap your comp points for a range of perks, from free spins and sports bets to iPhones and mobile accessories. In fact, the loyalty program at Royal Panda offers some of the best rewards we’ve seen.

However, the amount you need to wager to earn the same number of loyalty points varies between casino games. Head to the Loyal Panda page for a breakdown of the loyalty points quotas for each game.

VIP Levels and Rewards

VIP Levels and Rewards
Level Rewards
Bronze Standard bonuses and promos
Requirements: Default
Silver More free spins on new game releases, manual bonuses, and personalised marketing
Requirements: 15,000 LP points
Gold Manual bonuses, personal VIP treatment, no wagering requirements on shop orders, and exclusive tournaments
Requirements: 45,000 LP points
Diamond More manual bonuses, personal VIP treatment, no wagering requirements on shop orders, and exclusive tournaments
Requirements: 120,000 LP points

Sportsbook

Select Sports from the Royal Panda menu to be taken to their integrated sportsbook, reviews of which are positive. The Event View displays all upcoming matches and available odds. Head to the Dashboard and you can then search for your favourite sports and teams. We particularly like that you can filter by country, making it easier to locate ice hockey in Canada, for example.

The most popular sports on Royal Panda’s sportsbook are:

  • Golf
  • Tennis
  • Boxing
  • Cricket
  • Cycling
  • Snooker
  • Baseball
  • E-sports
  • Formula 1
  • Basketball
  • Ice Hockey
  • Rugby Union
  • Rugby League
  • American Football
  • Football (including the World Cup)
  • Horse Racing (including the Grand National)

The platform itself is supplied by BetConstruct, a top sportsbook provider. But while the look and feel is sleek, navigation is a little complex. For example, the focus on live betting is great if you want in-play betting, but not so fantastic if you don’t. And because the sportsbook is relatively new, after being launched in 2017, their odds are slightly behind the bigger more established players.

Overall though, Royal Panda’s sportsbook has got off to a promising start. It’s also likely that regular maintenance will tweak the areas that currently need improvements.

Note you can view your betting history from within your account area. You’ll find staking stipulations, such as tennis betting rules in their terms and conditions. Lastly, you can change to decimal odds from within your Betslip, found at the bottom of the page.

Live Streaming

No live streaming offered.

Live Betting

The sportsbook emphasises its live betting channel. The Live Overview, Live Multiview, and Live Calendar tabs can all be used for real-time betting. Every day there’s a long list of sports matches you can wager on during play. In fact, with so many available matches and types of bets, this is perhaps the strongest area of Royal Panda’s sportsbook.

Cashout

The bookmaker does offer a cash-out function. This allows you to realise a profit or cut your losses during a match. When this feature is available, you will see a cash out button. However, it is at the discretion of Royal Panda, so the feature is not available in every match.

Scratchcards

There are over 30 scratch card games at Royal Panda. Select More and then Scratchcards from the menu bar to bring up the available games. Alternatively, use the search bar in the top right-hand corner of the screen. Our favourite scratch card games include Medusa Scratch, Starmania Scratch, and Foxin’ Wins Scratch. With that said, there are multiple games and styles to play around with.

Deposit Methods

Royal Panda accepts a long list of deposit methods. In fact, you’ll find more deposit options available at Royal Panda’s cashier than you will at the majority of gaming sites. The minimum deposit is low at just £10. Almost all deposit methods promise the instant transfer of funds and we appreciate that there are no processing fees.

For the casino to improve their score further they’d need to facilitate payments by cryptocurrencies, such as Bitcoin. They could also add PayPal and Ukash to their list of payment options.

Deposit Methods
Method Minimum Maximum Fee Time
Visa £10 £50,000 - Instant
MasterCard £10 £50,000 - Instant
Skrill £10 £10,000 - Instant
Neteller £10 £15,000 - Instant
Paysafecard £10 £15,000 - Instant
Astropay £10 £15,000 - Instant
EcoPayz £10 £15,000 - Instant
e-Pro £10 £2,500 - Instant
Euteller £10 £15,000 - Instant
eWire £10 £15,000 - Instant
Giropay £10 £15,000 - Instant
iDebit £10 £15,000 - Instant
Instadebit £10 £15,000 - Instant
Interac £10 £15,000 - Instant
iWallet £10 £15,000 - Instant
MuchBetter £10 £15,000 - Instant
SafetyPay £10 £15,000 - Instant
SOFORT £10 £15,000 - Instant
ToditoCash £10 £15,000 - Instant
Trustly £10 £15,000 - Instant
Venus Point £10 £15,000 - Instant
Zimpler £10 £15,000 - Instant
Venus Point £10 £15,000 - Up to 1 day

Withdrawal Methods

Despite Royal Panda offering a long list of deposit methods, there are very few withdrawal options available. Users can choose between bank wire transfer, Visa and Mastercard, plus two e-wallets. Fortunately, the minimum withdrawal is just £10 and with some methods, you can withdraw up to £100,000.

Common complaints on casino blogs and forums are slow withdrawals at gaming sites. So for those looking for the quickest payout times, we’d recommend using an e-wallet where withdrawals are instant once they’ve been processed.

Note if you encounter any pending withdrawal problems or your withdrawal is rejected, contact Royal Panda’s customer support team. They can also be of assistance if you wish to cancel a withdrawal.

Withdrawal Methods
Method Minimum Maximum Fee Time
Fast Bank Transfer £10 £100,000 - 1-5 days
Skrill £10 £100,000 - Instant
Neteller £10 £100,000 - Instant
Visa £10 £50,000 - 1-5 days
MasterCard £10 £50,000 - 1-5 days

Withdrawal Limit

Not specified

Support

You can reach Royal Panda’s customer support via live chat, email, or telephone. Our only real complaint is that support is not 24/7. Instead, customer service opening hours are 09:00 – 00:30 (CEST) each day. Outside of these hours, we’d recommend heading to their FAQ page.

We got through to their live chat support almost straight away each time we ran a test. They also responded to our emails promptly too. All the customer service representatives we encountered had a solid grasp of the casino’s games and products. They were able to explain joining bonuses, including key terms and conditions. They can also advise you if you have any technical issues or if you’d simply like to delete/close your account.

You’ll find the relevant contact telephone number and email address below.

Live Chat

Select the Help tab on the right-hand side of the page and then Chat to launch the Royal Panda casino's live online chat support.

Other Support Options

You can also see the FAQ and Complaints sections for further help.

FAQ

Yes. The majority of Royal Panda's casino games can be played in practice mode. The only exceptions to this are live dealer titles and some progressive jackpots. The fun-play game results are not faked. In fact, they are produced in precisely the same way as real-money play.

If you've forgotten your login details, contact customer support. Alternatively, select 'forgot password' on the login bar at the top of the page. Then follow the instructions that will be sent in an email.

Yes. When in the game, select the payment box normally found in the bottom left-hand corner. Then choose a deposit method and/or bonus, enter your details, and select 'deposit'.

To view the available deposit and no deposit bonus codes, plus any other deals, head to the Promotions page.

Deposit bonuses can be claimed in the cashier during the deposit process. No deposit bonuses will be credited to your Royal Panda account automatically. Free spins promos can be claimed by simply loading the slots games their valid on.

Your bonus balance is the total amount of bonuses and any winnings derived from bonuses for which you have not yet met the wagering requirements. These are funds you cannot yet withdraw.

Random number generator software is used to ensure legitimate and fair game results. This prevents games being rigged by either the casino or players.

License

Royal Panda operates under gaming licences from the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). Their licensing conditions dictate that all games must past rigorous testing to ensure fair results for players. We’re happy that the regulatory oversight should give players peace of mind when joining the online casino.

Licensed By

  • UK Gambling Commission
  • Malta Gaming Authority

Languages

  • English
  • German
  • Swedish
  • Spanish
  • Portuguese
  • Finnish
  • Norwegian
  • Japanese
  • Chinese

Currencies

  • Pound sterling (GBP)
  • Canadian dollar (CAD)
  • Euro (EUR)
  • Brazilian real (BRL)
  • Indian rupee (INR)
  • Japanese yen (JPY)
  • Norwegian krone (NOK)

Accepted Countries

The Royal Panda casino is available in countries from all over the world, including the UK, India, Germany, and Australia. However, you may still want to check that sports betting and casino gambling is legal in your location, be it Canada, India or anywhere else. It’s also worth noting there is still a long list of countries where players are not allowed to sign up for a Royal Panda account, including the US.

  • United Kingdom
  • Germany
  • Sweden
  • India
  • Canada
  • Ireland
  • Finland
  • Austria
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Switzerland
  • Malta
  • Iceland
  • Brazil
  • South Africa
  • Japan
  • Chile
  • Isle Of Man
  • Luxembourg
  • Peru
  • Aruba

Company

NameRoyal Panda Limited Casinos
Established2014
CEOMark Podd

History

The Royal Panda group have an over 10-year history in the casino space. The owners were keen to offer a fully instant-play gaming platform stocked with games from multiple software providers. Customer reviews, sister sites, and a substantial increase in net worth show they’re doing a good job.

In fact, their success encouraged them to branch out in the Summer of 2017 and launch a sportsbook. So now Royal Panda customers can also bet on a range of sports matches from all over the world. Around the same time, the casino was also announced as the shirt sponsor of Queens Park Rangers F.C.

But for those asking who owns Royal Panda, the answer is now LeoVegas, following an acquisition at the end of 2017. The casino’s appeal shows management has built a successful brand with a loyal customer base. And this recent move could make Royal Panda’s future even more exciting.

Contact

Head Office Address

Royal Panda Limited
Level 2
Tagliaferro Business Centre
High Street
c/w Gaiety Lane
Sliema SLM 1551
Malta

Map

If you are looking for customer service, please see the Support section

Ratings

Reviews consistently praise Royal Panda. In particular, their superb selection of casino games, licensing, and payout speeds receive positive feedback. Yet along with the positives, the lack of 24/7 support does regularly crop up in reviews. Now this may not be an issue for experienced players, however, those new to the online gambling scene may feel more comfortable with assistance just a few clicks away at all times.

Our Rating
88%
Royal Panda scores highly in virtually every department. Their variety of casino games is among the best we've seen, as are their withdrawal times. We also appreciate the excellent sign-up bonuses and on-going promotions. In fact, our only major issue is the lack of around the clock support. Nonetheless, Royal Panda remains one of our top casino picks.
AskGamblers
79%
AskGamblers rate the casino for their first-rate software partners and prompt withdrawal times. However, their review did highlight the significant discrepancy between deposit and withdrawal methods. They also point out the lack of 24/7 customer support. We believe the review from AskGamblers is balanced and can be trusted.
Trustpilot
74%
Reviews on Trustpilot are mixed. The positive reviews focus on the great spread of casino games and payouts. Negative reviews were concerned that headquarters don't honour promotions. However, we fear many of the bonus problems reported on Trustpilot arise because players haven't taken the time to read bonus terms and conditions. So overall, we don't believe Trustpilot is ever a true representation of an online casino.
The Pogg
69%
Royal Panda rate the casino in terms of licensing, payout speeds, software, and customer service. But The Pogg did have some concerns about whether the casino can be trusted. With that said, we don't believe a few questionable cases take away from the thousands of happy customers.
Casinomeister
86%
Casinomeister like the multilingual website, weekend payouts, and the fantastic selection of games. Drawbacks in their review are the up to 24 hours reverse time. We're comfortable that Casinomeister's review is fair and can be trusted.
Scams.info
70%
Scams.info like the several hundred titles from leading game providers. They also rate the casino for their multiple banking methods. The casino's sign up offers and bonuses also received praise. Their only serious complaint was that customer support isn't 24/7. Overall, we believe their review is comprehensive and impartial.
Right Casino
80%
Benefits for Right Casino are the clean interface, game variety, and creative promotions. Downsides in their review are the multiple restricted countries and that welcome bonuses and promos aren't available to all players. We believe the review from Right Casino is balanced.

Complaints

If you have complaints related to Royal Panda, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.

Note! Before you submit a complaint, please have a look at the list of common complaints and resolutions below.

We did notice that many Indian customers had withdrawal complaints in reviews. This is because, in India, it appears players weren’t benefiting from the same prompt payouts as customers from the rest of the world. Thankfully, the issue now seems to have been resolved.

Complaints and Resolutions

Head office ensures all withdrawals that meet terms and conditions are processed. But, sometimes there may be an issue with a payment provider who then reverses the payment back to your Royal Panda account, as happened in this case. Fortunately, should this happen, management are on-hand to recommend an alternative withdrawal method.

Royal Panda's VIP program consists of several levels. In this case, the player had reached Gold level, affording them a range of perks, including random cash drops and cashback. The player felt the casino had not delivered on these promises. However, evidence showed the online casino did indeed deliver the range of perks and rewards promised.

As a licensed casino, Royal Panda is obliged to verify the identity of its players. Sometimes verification can be delayed if the requested documents aren't sent in promptly or they don't meet the requirements. However, the player's identity, in this case, was eventually verified and they then received their profits.

Submit Complaint

Please use the email that's on your Royal Panda account, or we are unable to assist.

Responsible Gambling

The founders have ensured responsible gaming tools have been available to players since the very beginning. So you can set up the following:

  • Loss limits
  • Session limits
  • Deposit limits
  • Wagering limits

All limits take 24 hours to come into effect, so you can change your mind during that time.

If you become increasingly concerned about your gambling activity, you can opt for a time-out period of between one day and six weeks. Alternatively, you can self-exclude, which will block your Royal Panda account for six months or longer. During the self-exclusion period, you won’t receive their newsletter or details of any bonuses, coupons, or other promos.

Security

Corporate management takes customer security seriously. So as a legitimate gaming platform, all player data is encrypted while the desktop and mobile websites are hosted on certified (HTTPS) servers. Head office also only allows payment methods that have passed rigorous testing.

Essentially, once account verification is complete, it will be difficult for someone to hack into your gaming area and steal any personal details.

Affiliate Program

The affiliates program at Royal Panda offers up to 50% commissions for the first two months. Other perks include no negative carry over, prompt payments, and lifetime revenues. Importantly, their affiliates program doesn’t come with any predatory policies and the sign-up process is easy and free. Affiliate managers are also on-hand with customised marketing materials to help drive conversion rates.