Pelaa Review and Bonus Offers 2020


Why Pelaa?
Above-average withdrawal limits and fast payouts
A good variety of live dealer games
Generous welcome bonus

Pelaa Bonuses

Welcome Bonus Canada
Country Flag
Deposit Bonus
1. 100% up to C$100 + 150 free spins on Fire Joker
2. 50% up to C$300
3. 25% up to C$300
4. 25% up to C$300
Bonus Code
PELAA2, PELAA3, PELAA4
Welcome Bonus South Africa
Country Flag
Deposit Bonus
1. 100% up to R1,500 + 150 free spins on Gonzo's Quest
2. 50% up to R4,500
3. 25% up to R4,500
4. 25% up to R4,500
Bonus Code
PELAA2, PELAA3, PELAA4
Welcome Bonus EU
Country Flag
Deposit Bonus
1. 100% up to €100 + 150 free spins on Gonzo's Quest
2. 50% up to €300
3. 25% up to €300
4. 25% up to €300
Bonus Code
PELAA2, PELAA3, PELAA4

Summary

Website
Rating
75%
Started
2018
Comment
Pelaa is a relatively small but stylish addition to Genesis Global's roster of online casinos. Players of video slots, table games and live casino games will all be satisfied by the range on offer.
Pros
Above-average withdrawal limits and fast payouts
A good variety of live dealer games
Generous welcome bonus
Cons
Charges a 2% fee for withdrawals
Live chat is not available 24/7
No mobile app
Deposit Methods
Boku, EcoPayz, Entropay, Euteller, Maestro, MasterCard, Neteller, Paysafecard, Skrill, Trustly, Visa
Withdrawal Methods
EcoPayz, Entropay, MasterCard, Neteller, Skrill, Trustly, Visa
Currencies
United States dollar (USD), Euro (EUR), Norwegian krone (NOK), Swedish krona (SEK), Pound sterling (GBP), Swiss franc (CHF), Canadian dollar (CAD), Australian dollar (AUD), South African rand (ZAR), Czech koruna (CZK), Polish złoty (PLN), Russian ruble (RUB), Danish krone (DKK), Romanian leu (RON), Georgian lari (GEL), Turkish lira (TRY), Renminbi|Chinese yuan (CNY), NYZ, Mexican peso (MXN), Nigerian naira (NGN), Bulgarian lev (BGN), Croatian kuna (HRK), Hungarian forint (HUF), Peruvian Sol (PEN), South Korean won (KRW), Ukrainian hryvnia (UAH)
Languages
English, Finnish, German, Norwegian
Licenses
UK Gambling Commission
Malta Gaming Authority
Swedish Gambling Authority
Games
Baccarat, Blackjack, Live Casino, Roulette, Slots, Video Poker
Software
Big Time Gaming, Elk Studios, Evolution Gaming, Fantasma Games, Just For The Win, Microgaming, NetEnt, NextGen, Northern Lights Gaming, NYX Interactive, PearFiction Studios, Play'n GO, Quickspin, Stormcraft Studios, Triple Edge Studios, Yggdrasil
Desktop Games
1300
Support
Phone, E-mail, Live Chat

Top Jackpots

Introduction

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Pelaa is an online casino that launched in 2018 and is operated by Genesis Global Limited. It offers a diverse range of casino games, backed up with plenty of promotions and bonuses.

Online slots, classic table games, video poker and even live dealer tables are all available, with partnerships with some of the top developers ensuring the most popular games are all present and accounted for. The generous welcome offer can give you a healthy start to your Pelaa account.

Games

The games library at Pelaa includes over 1,300 different titles. Amongst that number you will find slots, jackpot games, and a range of table classics and live casino offerings.

Thanks to the healthy selection of software partners, you can find all the most popular slots like Starburst, Sweet Alchemy, Golden Ticket and jackpot titles such as Mega Moolah. The table games selection is diverse, with mainstays like roulette and blackjack along with variations on poker, baccarat and even mahjong.

The live casino is also significant, with the work of Evolution Gaming and NetEnt offering the very best of everyone’s favourite table games. There is no sportsbook or bingo, but the range of games that are available is enough to keep the vast majority of players busy.

Software

Pelaa has partnered with a range of top software developers. All the major players are there, plus a selection of smaller developers to offer some variety. Players will have a ball exploring the lesser-known games and discovering some real hidden gems. Here is the list of software providers:

  • NetEnt
  • Microgaming
  • Play’n GO
  • NYX Gaming
  • Yggdrasil
  • Big Time Gaming
  • Quickspin
  • Triple Edge Studios
  • Evolution Gaming
  • Just For The Win
  • NextGen Gaming
  • ELK Studios
  • PearFiction
  • Fantasma Games
  • Northern Lights Gaming
  • Stormcraft Studios

Slots

Registering with Pelaa gives you access to a huge selection of slots. The range of software partners ensures a diverse offering of games, and you will find top titles like Wild Wild Chest, Gemix, Game of Thrones, Dead or Alive, Northern Sky, Easter Island, White Rabbit MegaWays and much more.

The selection includes modern video slots offering stunning graphics and animations, and classic slots with all the trademark symbols and formats. Discover some superb bonus rounds and free spins features, and revel in the bounty of prizes waiting to be won. Slots enthusiasts will love playing their favourite games and finding new opportunities to spin those reels.

Examples of Pelaa casino slot games
Examples of Pelaa casino slot games

Table Games

Pelaa has lots to offer in terms of table games. Most of the classics are there: a good range of roulette games, many variations on blackjack, a handful of baccarat options and plenty to keep video poker fans happy. One surprising addition to the table games lineup is a few mahjong titles.

You’ll only be disappointed if you’re looking for craps games, since everything else is accounted for, with a good range of interesting variations.

Roulette

There are nearly 20 roulette titles to choose from, covering the full range of variations to please even the most discerning of players. French, European and American roulette are all present, along with other outstanding titles like Multi-Wheel Roulette, Hippodrome Roulette and Double Ball Roulette.

The selection at Pelaa is in line with other online casinos, with a good number of options and also a diverse range of titles. Some of the roulette games here are quite rare, so it’s a fantastic opportunity to explore different variants of the classic game.

Blackjack

With no less than 30 titles, the blackjack options at Pelaa are slightly above average, with a large number of games and plenty of diversity to capture the interest of enthusiasts. Basic blackjack is there but there are plenty of alternative spins on the classic format. Games like HiLo 13 European Blackjack, Big 5 Blackjack and Multihand Vegas Downtown Blackjack are waiting to be explored.

Video Poker

Video poker is a popular niche amongst gambling enthusiasts, yet it is often overlooked by online casinos. This is not the case with Pelaa, where you will find a good range of video poker options to keep you going. The basic poker format is there, along with popular variants like Texas Hold’em.

Although real enthusiasts will certainly find other casinos with more of a focus on video poker, the simple, streamlined layout of Pelaa actually lends itself really nicely to the game’s format. We encourage video poker fans to give Pelaa a look, because you might find the experience here really enhances the gameplay, with a smooth and seamless transition through the stages of every game.

Examples of Pelaa table games
Examples of Pelaa table games

Live Casino

The live casino at Pelaa has a huge selection of 90 games playing around the clock. You’ll find blackjack, roulette, craps, baccarat and poker, along with interesting live titles like Deal or No Deal, Monopoly Live and Dream Catcher.

Powered by Evolution Gaming and NetEnt, the live casino games take place in deluxe studios with all the glitz and glamour of a real casino, featuring the professionalism of the dealers, the flow of the games and the exuberant atmosphere that makes the whole experience feel truly luxurious.

Examples of Pelaa live dealer games
Examples of Pelaa live dealer games

Jackpots

Players who like shooting for the stars with jackpot games will find plenty to sink their teeth into at Pelaa. There are the usual suspects like Mega Moolah and Mega Fortune, which are firm favourites among players looking to win a life-changing amount of money. There are also plenty of other popular titles, and some lesser-known ones to discover.

Below is a list of selected jackpot games at Pelaa:

  • Mega Moolah
  • Mega Fortune
  • Totem Lightning Power Reels
  • Dragon Chase
  • Holmes and the Stolen Stones
  • Ozwin’s Jackpots
  • Reactor
  • Gemtastic
  • Divine Fortune
  • Gunslinger Reloaded
  • Leprechaun Goes to Hell
Examples of Pelaa jackpot games
Examples of Pelaa jackpot games

Mobile Casino

It’s easy to experience all your favourite titles at Pelaa while you’re out and about. All you need is a stable internet connection and a mobile device, and you can take your deposits with you and play anywhere.

Most modern instant-play mobile casinos are web browser-based, and Pelaa is no exception. Simply open your preferred browser on an Android or iOS device, and you’ll be able to log in and play to your heart’s content.

The website is fully optimised to look and work perfectly on all mobile devices. Images will automatically scale to your screen size, and the graphics look great in both portrait and landscape orientation. Everything loads quickly, thanks to the minimalist website design, so the mobile version of Pelaa really is an attractive prospect.

With the focus being on in-browser gameplay, there is no Pelaa app for Android or iOS systems. This is not unusual among modern online casino providers. The lack of an app may bother some players, but it really doesn’t detract from the overall quality of the platform.

High Rollers

Pelaa is a pretty good choice for the high rollers out there. It has a respectable average Return to Player (RTP) in excess of 96%, with plenty of high-stakes games to choose from. The bonus features of the top-paying games are genuinely exciting, so players willing to hit those maximum bets regularly will be able to enjoy some big wins.

Various poker, blackjack and roulette titles are well-suited to high rollers, but it is slots where Pelaa comes into its own. Here are some popular options for high-stakes players:

  • Ooh Aah Dracula: with a special ‘Hi Roller’ fixed bet of £30 for five spins, you unlock a ton of special features, including an RTP of 99% and a strong chance of quickly doubling your money.
  • Nemo’s Voyage: a true high roller game, your max bet stands at £200 and the payout is 99%. With progressive gameplay, if you can afford a large number of spins at max bet then you could win an extraordinary amount of money.
  • Secrets of Christmas: with a max bet of £125 and a maximum win of £175,000, this slot should never be dismissed as a Christmas gimmick. The RTP is 98.7%, and it’s a popular choice for high stakes gamblers.

VIP Programme

Pelaa runs an invite-only VIP club, which is in line with what you’ll find at most other online casinos. There is no particular structure listed, but you earn your invitation by regularly depositing and withdrawing money, and fulfilling certain criteria that only the high rollers are likely to meet.

If you qualify, the Pelaa customer support team will contact you with your invitation, and you will get access to a bounty of benefits. These include a personal account manager, access to exclusive bonuses and promotions, a monthly prize draw, personalised emails, an enhanced withdrawal plan, birthday presents and more.

The VIP Club is the only loyalty scheme offered at Pelaa, which will be disappointing for some. Many other casinos reward loyal players who aren’t able to afford the large sums which earn high rollers their VIP status, but unfortunately this is not the case.

Deposit Methods

One of the strengths of Pelaa is its wide range of payment methods for both deposits and withdrawals. This enables players to deposit money into their account in the way that makes them feel most secure, and which they find the most convenient. The full list of deposit methods at Pelaa is as follows:

  • Visa
  • Mastercard
  • Maestro
  • Skrill
  • Neteller
  • Trustly
  • Paysafecard
  • Euteller
  • Boku Mobile Credit
  • Entropay
  • Ecopayz

There are no hidden fees, but you will need to meet the minimum deposit of £10. Note that deposits with Neteller and Skrill are not eligible for the welcome bonus.

Withdrawal Methods

The withdrawal methods number slightly fewer than the deposit methods, but all the most popular options are there. The withdrawal times are genuinely some of the fastest around, but there is a 2% service charge which will be annoying to some customers. Here are the options and the time it takes for them to be processed:

  • Debit/credit cards: one to three working days
  • Neteller: instant
  • Skrill: instant
  • Trustly: instant
  • Ecopayz: instant
  • Entropay: one to three working days

Withdrawal Limit

The daily withdrawal limit is a generous £1,900, and you can withdraw up to £22,000 per month. This is above average for online casinos and should be an attractive feature for many players, even with the 2% withdrawal charge.

Support

No online casino can be confirmed as high standard without offering quality customer support, and the customer service at Pelaa is highly rated by players. Unfortunately, the support is not available 24/7.

In addition to the live chat, there is a telephone number and an email address for getting in touch with the customer support team. The phone number in the UK is 0800 029 4558, and elsewhere it is 00356 2778 2825. The email address is support@pelaa.com. The support team is available between 9am and 1am GMT, and they are always quick and courteous in helping resolve customer issues.

Live Chat

Live chat is the simplest option to contact Pelaa, and the customer support agents are reported to answer promptly and provide a good level of service for customers. Live chat is available from 9am to 1am GMT.

Licence

The operator of Pelaa casino, Genesis Global Limited, is licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission and the Swedish Gambling Authority.

Languages

There are currently five languages supported at Pelaa casino: English, Finnish, German, Norwegian and Swedish.

Currencies

There is a wide range of currencies supported at Pelaa casino: British pound sterling, euros, Swedish kronor, Bulgarian leva, Canadian dollars, Bahraini dinars, Chinese yuan, Georgian laris, Denmark kroner, Mexican pesos, Kuwaiti dinars, New Zealand dollars, Norwegian kroner, Nigerian nairas, Peruvian Nuevos soles, Polish zlotys, Romanian lei, Qatari rials, Russian rubles, South African rand, Saudi riyals, Turkish lira, Venezuelan bolivars, UAE dirhams and US dollars.

Company

The owner and operator of Pelaa is Genesis Global Limited, which established this casino in 2018. The company also operates many of the most popular slot casinos in the business, including Vegas Hero, Spinit and Sloty. Upon conception, this casino was aimed primarily at the Scandinavian market.

Responsible Gambling

Pelaa has an impressive commitment to responsible gambling. FAQs include a test of whether your gambling is becoming problematic, and practical advice on how to set yourself limits for daily, weekly and monthly spending.

There’s also plenty of information on self-exclusion, registering yourself with GAMSTOP and even having your account permanently closed. The language is sensitive and non-judgemental, with a statement that customers are the casino’s most important asset. With their partnership with GAMSTOP, Pelaa can ensure that self-exclusion measures are effective on their platform.

Accepted Countries

  • Afghanistan
  • Aland Islands
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua And Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia And Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo DR
  • Cook Islands
  • Costa Rica
  • Cote D'Ivoire
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island & Mcdonald Islands
  • Vatican State
  • Honduras
  • Hong Kong
  • Iceland
  • India
  • Indonesia
  • Iraq
  • Ireland
  • Isle Of Man
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • South Korea
  • North Korea
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Puerto Rico
  • Qatar
  • Reunion
  • Russia
  • Rwanda
  • Saint Barthelemy
  • Saint Helena
  • Saint Kitts And Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre And Miquelon
  • Saint Vincent And Grenadines
  • Samoa
  • San Marino
  • Sao Tome And Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Georgia And Sandwich Isl.
  • Sri Lanka
  • Sudan
  • South Sudan
  • Suriname
  • Svalbard And Jan Mayen
  • Swaziland
  • Sweden
  • Switzerland
  • Syria
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad And Tobago
  • Tunisia
  • Turkmenistan
  • Turks And Caicos Islands
  • Tuvalu
  • Uganda
  • United Arab Emirates
  • United Kingdom
  • US Outlying Islands
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • British Virgin Islands
  • US Virgin Islands
  • Wallis And Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Complaints

If you have complaints related to Pelaa, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.

Submit Complaint

Please use the email that's on your Pelaa account, or we are unable to assist.

FAQ

Is Pelaa casino trustworthy?

Pelaa is licensed by the gaming regulators of Malta, the UK and Sweden. These are three of the most rigorous and respected gambling authorities in the world, so you can rest assured that Pelaa is a legitimate, safe place to play.

Will I need to download any software to play at Pelaa?

There is no download required because Pelaa is an instant-play casino. You can access all your favourite games on any device, directly through your browser.

Does Pelaa accept PayPal?

There are many payment options supported at Pelaa casino, however it does not currently support PayPal for withdrawals or deposits.

Are there casino tournaments at Pelaa casino?

No, currently there are no tournaments available at Pelaa.

First published | Updated | Reviewed by