The British-themed online Mr Smith Casino offers over 1,000 slots, jackpots, and table games. To offer so many titles, the fully licensed platform has partnered up with IGT, Microgaming, and Evolution Gaming, among others. Management has also rolled out a choice of sign up bonuses that will particularly appeal to slot players.
Our review of Mr Smith Casino will delve deep into their sign-up offer, considering bonus wagering requirements, as well as other key terms and conditions. We’ll also explore their mobile solution, banking options, and their award-winning customer support.
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The welcome bonus deal at Mr Smith Casino is pretty good, especially for slot players. New customers will get to choose between three sign-up bonuses that offer varying numbers of free spins depending on the amount first deposited. This is a great opportunity to get more playing time on one of the best slots around – Starburst.
However, the sign-up bonus doesn’t offer much to table game players. In addition, those that play video poker, scratchcards, and bingo will all feel left out too. So we would like to see the gaming site introduce a new customer offer that will benefit all their players.
There is both good and bad in Mr Smith Casino’s welcome bonus terms and conditions. On the positive side, there are no sign-up bonus wagering requirements, promising prompt access to profits. Unfortunately, however, users get just three days to use to use their free spins. In addition, deposits made via Skrill or Neteller won’t qualify for the welcome bonus.
Bonus offers in United States today :
Sign Up Offer
Up to 200 Bonus Spins
Not available in United States
Sign up for a Mr Smith Casino account and you’ll have three welcome bonuses to choose between:
Deposit and play £25 for 25 Bonus Spins on Starburst
Deposit and play £100 for 100 Bonus Spins on Starburst
Deposit and play £200 for 200 Bonus Spins on Starburst
Each bonus spin is worth £0.10. To be eligible for the sign-up bonus you must stake your first deposit on one of the following slots:
Book of Dead
You’ll have 14 days from when you register your account to claim the sign-up offer. Also, bonus spins expire three days after they’re credited to your account. Note the sign-up bonus is only available on your first deposit. Lastly, deposits made via Skrill and Neteller will not qualify for the new customer offer.
There are no wagering requirements attached to the Mr Smith Casino welcome bonus.
Available in: United Kingdom
Mr Smith Casino does not currently have any active bonus codes.
Refer a Friend
Mr Smith Casino does not offer any rewards for referring a friend.
Mr Smith Casino promises entertaining promotions with serious prizes, from bonus cash drops to free spins promo codes. For example, there’s a weekly promotion with a random assortment of goodies and coupons up for grabs. However, what we particularly like are the daily promos. Every day there’s something for existing players to get involved in, from slot tournaments and evening cash races to live casino deals and more.
Essentially, all types of Mr Smith Casino players will find something to enhance their gaming experience.
Promotions in United States today :
Daily Bonus Boost
Ends December 31, 2018 | Not available in USA
Every day there's an exciting promotion for new and existing players to get involved in at Mr Smith Casino:
Monday - Win up to 75 free spins by playing on the qualifying slot game
Tuesday - Take part in a slot tournament and win big cash prizes
Wednesday - Claim a match deposit bonus that can be used on casino, live casino, and mobile games
Thursday - Stake a minimum amount on a specified slot game for a free spins coupon
Friday - Get involved in an evening cash race with a random bonus chest reward
Saturday - Earn cashback when you play on Mr Smith Casino's live dealer games
Sunday - Play on live casino games to pick up a cash drop
Terms and conditions vary between each daily promo. However, you'll find individual instructions and key rules when you head to the Promotions page and select Take Part for that day's deal.
Weekly Goody Bag
Expired | Not available in USA
Each week your account could receive a top-up of free spins, cash bonuses, and more. But firstly, you'll need to head to the Promotions page and select Take Part. The next step is to deposit a minimum of £15 between Monday and Thursday. On Saturday Mr Smith Casino will then message you with your prize. You'll then have the rest of the weekend to use your reward before you return to claim next week's bag of bonuses and coupons.
2014 - "Operator of the Year" - EGR Operator Awards
New Games Go Live at Mr Smith Casino
Mr Smith Casino has a section dedicated to up and coming games. Select New Games from the drop-down menu to view their best new table games and slots. Alternatively, look for the New banner on a game’s thumbnail. Some of the state-of-the-art games recently added include:
Rise of Olympus
3 Charms Crush
Jackpot Jester 200,000
Mr Smith Casino Invests in Live Dealer Gaming
Gaming sites are increasingly looking to offer a real-life casino floor experience from the comfort of home. And now Mr Smith Casino is one of the latest brands to invest in this user experience. They've partnered up with a number of live dealer operators, including the award-winning supplier Evolution Gaming. Users will now find dozens of popular table games available to play in real-time, with all budgets provided for.
Harry Casino Becomes Mr Smith Casino
Harry Casino has undergone a serious re-branding, with a new mascot dog and a new name - Mr Smith Casino. It's still operated by the BML Group (Betsson), however, now there are some improvements. Firstly, there's even more online slots and games. There's also more deposit and withdrawal methods available, including Skrill and Neteller.
Importantly for Hary Casino players, account details, cash balances, and bonuses have been transferred over to the new gaming website.
Mr Smith Casino caters to most types of players. So you’ll find over 1,000 online slots and progressive jackpots. The site is also home to a generous assortment of table games, including blackjack, roulette, and baccarat. In addition, the platform hosts numerous live casino lounges, video poker games, scratchcards, and more. The breadth of games on their desktop and mobile site is up there with the best.
Pai Gow Poker
Mr Smith Casino supports both desktop and mobile devices.
Mr Smith Casino has partnered up with many of the top names in the software space. They host hundreds of slots and jackpots from IGT, Microgaming, NYX, and more. They also house an extensive list of live casino games from Evolution Gaming, Authentic Gaming, and NetEnt. You’ll struggle to find a platform that offers such a varied collection of games from so many of the best software suppliers.
Red Tiger Gaming
Big Time Gaming
There are over 1,200 slots at Mr Smith Casino. Their library is more than double the size of many of their peers. Of course, navigating such a huge collection could be challenging, so you have a number of filtering options. You can search by new titles, exclusive pokies, popularity, and software provider. Supplying Mr Smith Casino with their slots are IGT, Red Tiger, Leander, iSoftBet, NYX, and many more operators.
You’ll find futuristic 3D slots, classic fruit machines, plus 3-reel all the way to 7-reel pokies. There are slots based on everything you can think of, from Anchorman and sumo wrestlers to exotic cats and fire-breathing dragons. There’s also a great range of features, including free spins, wilds, scatters, and bonus rounds. Overall, Mr Smith Casino delivers one of the best slot offerings on the market.
These are some of the best slots offered by Mr Smith Casino, based on our opinion and popularity with players.
Book of Dead
If you’re not sure what to play next, try some of the best slots at Mr Smith Casino:
Starburst – Starburst is arguably the most popular slot game in the online gambling space. You can pick it up right away and it promises a bright and sparkling playing experience. The video slot is from NetEnt and also promises a neat wild that could lead to free spins.
Book of Dead – Book of Dead, from Play’N GO, is inspired by Ancient Egypt. The 5-reel, 10-payline pokie follows the explorer Rich Wild as he hunts for treasure. If you want an engaging storyline and awesome graphics, this is a sensible choice.
Bonanza – This slot from Big Time Gaming has been considered one of the best at Mr Smith Casino for a considerable period. This is partly down to the cool visuals and sounds. But it could also be because the slot uses the Megaways game engine that offers 117,649 winning combinations.
Wolf Gold – This video slot game from Pragmatic Play follows a pack of wild dogs as they hunt at dusk. The animations are fantastic and there’s a serious number of free spins up for grabs. If you can handle some spooky visuals, then this is worth a spin.
Coins of Egypt
Jack and the Beanstalk
Magic Mystery Money
3 Charms Crush
Red Dragon Wild
Fruits and Jokers
Jewels of the Nile
Mr Smith Casino offers over 50 roulette games. The majority are live, but there’s also a decent offering of non-live titles. As well as your standard games, you’ll find an excellent range of unusual variations, including Live Arabic Roulette and Monopoly Roulette Tycoon. Players of all budgets are catered for too, with stakes starting at just £0.01 and climbing to £75,000 on some live tables. Essentially, there’s something for everyone as well as some interesting extras to try your hand at.
Roulette High Stake
Roulette Low Stake
European Roulette Pro
Roulette - European
VIP French Roulette
Roulette La Partage
Monopoly Roulette Tycoon
Wolf Gold Roulette
London Roulette Table
Live London Roulette Table
Live Club Roulette
Live Arabic Roulette
Live French Roulette
Live Automatic French Roulette
Live Blaze Roulette
Live Turbo Roulette
Live Auto VIP Roulette
Live Casino Floor Roulette
Live Auto Classic 1 Roulette
Live Auto Speed 1 Roulette
Live Platinum Roulette
Live Royal Casino Roulette
Live Auto Classic 2 Roulette
Live Auto Speed 2 Roulette
Live International Roulette
Live Original Roulette
Live Professional Roulette
Live Duo International Roulette
Live Duo Auto Roulette
Live Duo St. Vincent Roulette
Live Rapid Roulette
Live Automatic Roulette
Live Classic Roulette Deluxe
Live Classic Roulette La Partage
Live Classic Roulette
Live Great Rhino Roulette
Live Gold Rush Roulette
Live Wolf Gold Roulette
Live Italian Roulette
Live Diamond Strike Roulette
Live Joker’s Jewels Roulette
Live Auto Roulette
Live Lotus Roulette
VIP Live Roulette
There are close to 30 blackjack games at Mr Smith Casino. Most are non-live titles, however, there are also several live options from Evolution Gaming and NetEnt. There are multi-hand and VIP tables. The live blackjack games are a good fit for those seeking an interactive and cutting-edge gaming experience. The non-live titles are a better fit if you’re afte more traditional blackjack games with basic visuals and lower table limits.
Single-Deck Blackjack Pro
Blackjack Five Hand
Blackjack Single Hand
Multi Hand Blackjack
Single Deck Blackjack
Blackjack Double Jack
Blackjack Single Deck
Exclusive Blackjack 2
Exclusive Blackjack 1
Exclusive Blackjack 4
Blackjack Double Exposure
Exclusive Blackjack VIP
Blackjack (3 Hand)
Live Blackjack HD
Blackjack Exclusive 1
Blackjack Exclusive 2
Blackjack Exclusive 3
Fortune VIP Blackjack Table
VIP Live Blackjack
Live Blackjack PRO
Live VIP Blackjack 1
There’s an impressive haul of over 70 table games at Mr Smith Casino. Blackjack and roulette players are particularly spoilt for choice. Still, baccarat, poker, and hold’em players will also have multiple options. There’s a decent array of low-limit and VIP tables. And because the table games are supplied by the likes of Microgaming and Play’N GO, there’s a decent range of game styles to suit different player tastes.
If you’re after something a little different, Swap the Flop and Beat Me are good options. Mr Smith Casino also offers some table games exclusive to their platform, including Roulette High Stake and Single-Deck Blackjack Pro.
There are eight video poker games on the Mr Smith Casino platform. There are options in all categories but Joker Poker. Select the Other Games category to bring up all the video poker titles. The games are supplied by NetEnt, so excellent animations are standard. Bets start at just £0.20 and max out at £10. We particularly like Deuces Wild where you can play up to 25 hands.
Video Poker Games
Video Poker Games
Jacks or Better
Joker Wild Double Up
Jacks or Better Double Up
Jacks or Better
Deuces Wild Double Up
All American Double Up
Mr Smith Casino offers an excellent selection of live dealer titles. There are live tables from Evolution Gaming, Authentic, and NetEnt. Evolution Gaming tables promise the highest betting limits and the sleekest user experience. If you’re looking for some more unusual titles with lower table limits, we’d recommend the Authentic Gaming lounge. Overall though, there is a great breadth of live dealer games that run smoothly and allow you to engage with friendly croupiers.
Live Casino Games
Ultimate Texas Holdem
Caribbean Stud Poker
Live Casino Holdem
Three Card Poker
London Roulette Table
Live French Roulette
Live Automatic French Roulette
Auto VIP Roulette
Casino Floor Roulette
Auto Classic 1 Roulette
Auto Speed 1 Roulette
Royal Casino Roulette
Auto Classic 2 Roulette
Auto Speed 2 Roulette
Duo International Roulette
Duo Auto Roulette
Duo St. Vincent Roulette
VIP Live Blackjack
Classic Roulette Deluxe
Classic Roulette La Partage
Great Rhino Roulette
Gold Rush Roulette
Wolf Gold Roulette
Diamond Strike Roulette
Joker’s Jewels Roulette
Golden Ball Gameshow Edition
Super 6 Live Baccarat
VIP Blackjack 1
VIP Live Roulette
Seven baccarat games are available at Mr Smith Casino. Players can choose between both live and non-live baccarat titles. Your non-live options are supplied by NetEnt and the live titles are from the likes of Evolution Gaming. The non-live baccarat games offer basic animations and lower table limits while the live baccarat games are more interactive and accept higher stakes. Essentially, there’s plenty of choice for the majority of baccarat players.
Use the search bar or select Table Games to bring up Vegas Craps. Microgaming’s title loads straight into a birds-eye view of a straightforward craps table. Clear instructions are also displayed when you load the game. The game is responsive, so it’s easy to quickly place wagers across the table. In fact, we don’t really have complaints when it comes to the craps game available at Mr Smith Casino.
For hopeful jackpot winners, there are dozens of titles to find your fortunes on. Included in their selection are some of the most talked about jackpots on blogs and forums, with prize pools running into the millions. In fact, Divine Fortune, Mega Moolah, Hall of Gods, and the MegaJackpots series are all available at Mr Smith Casino. So for those asking if Mr Smith Casino is any good for progressive jackpots, the answer is a definite yes.
Top Progressive Jackpots
Hall of Gods
Mega Fortune Dreams
All Jackpot Games
Hall of Gods
Mega Fortune Dreams
Platoon Wild Progressive
Holmes & the Stolen Stones
Chain Reactors Super Trails
Golden Money Frog
Medusa II Jackpots
The Naked Gun
Hansel and Gretel Treasure Trail
Super Multitimes Progressive HD
Zombie Rush Deluxe
Magic Gems Deluxe
Hi Lo Roller
Ali Baba Jackpot
Paws of Fury
Dragon Slot Jackpot
Trick or Treat
MegaJackpots Star Lanterns
MegaJackpots Isle O'Plenty
MegaJackpots Wolf Run
MegaJackpots Siberian Storm
Mega Mollah ISIS
Ring the Bells
Jazz of New Orleans
Spin and Win
Hunt for Gold
We have no information on jackpot winners at Mr Smith Casino.
Mr Smith Casino is available on mobile and tablet devices through a web browser. Simply fire up your Apple, Android, Windows, or Blackberry device and head to mrsmithcasino.com. You’ll find several hundred of their best slots, including Starburst, Bonanza, and more. The live casino tables from Evolution Gaming, Authentic, and NetEnt are also all available.
Mr Smith Casino’s welcome bonus can be claimed from mobile or tablet devices. Their 24/7 live chat support is also available. In addition, mobile users can view their account history and set safe play limits.
Our only real complaint is that the mobile site isn’t as sleek as some dedicated mobile apps offered at other casinos. So for a more powerful mobile gaming experience, we’d like to see headquarters roll out iOS and Android mobile apps.
There is not currently an Android (APK) app available to download from the Google Play Store.
There is not currently an iPhone, iPad, or iPod Touch app available to download from the iTunes App Store.
Players with deep pockets will feel right at home at Mr Smith Casino. For table game players, there are numerous VIP and high limit tables. Their live casino tables, in particular, are best suited to high rollers, accepting bets in the tens of thousands. But big betting slot players will also be content with the platform’s offering. We found multiple slots that allow bets of over £150 per spin. Note it’s the slots from NetEnt that generally accept the highest stakes.
High Stakes Games
High Stakes Games
Exclusive Blackjack VIP
Loyal players could receive some additional benefits through Mr Smith Casino’s VIP program. The only problem is that the scheme is invitation only and very little is known about the different VIP levels or how many comp points you’ll need to gain entry. With that said, VIPs may benefit from prioritised payments, increased value promotions, plus personalised account management. So all active players can do is deposit, play, and keep an eye on their inbox.
VIP Levels and Rewards
This VIP program does not have levels or Mr Smith Casino has not provided details on rewards and requirements.
Sports betting is not available at Mr Smith Casino.
No live streaming offered.
No live betting offered.
No cashout function is offered.
Select Other Games to bring up the available scratchcard titles. Some of the best options include Merlin Million’s Scratch, Scratch Irish Eyes, and Foxin Wins Scratch. Each scratchcard comes promises high-quality graphics and easy-going fun. You can bet as much as £50 on some of Mr Smith Casino’s scratchcard games, so there’s the potential for some decent wins.
Mr Smith Casino offers most popular deposit options, including Visa, Mastercard, and PayPal. The minimum deposit for most methods is £10. But for budget betters, we’d recommend using a Paysafecard due to the low maximum deposit limit. We’d also recommend avoiding a bank wire transfer if you want your funds to be instantly available.
Although the choice of deposit options is decent, Mr Smith Casino could become even more accessible if they accepted Ukash and cryptocurrencies, such as Bitcoin.
There are several withdrawal methods available to Mr Smith Casino customers. Options include Visa, Trustly, and PayPal. The minimum withdrawal ranges from £10 to £20. Withdrawal times are pretty good, especially if you opt for an e-wallet. Importantly, Mr Smith Casino does not charge any payment fees. Overall, Trustly offers the best mix of generous limits and prompt payout speeds.
For any pending withdrawal problems, get in contact with Mr Smith Casino’s customer service team.
Players cannot withdraw more than £50,000 from their Mr Smith Casino account in a 24 hour period.
Support at Mr Smith Casino can be reached via live online chat or email. In addition, there is the option of requesting a call back. The typical wait time for chat support is 30 seconds while you can expect an email response within 30 minutes to one hour and a call back between 15 minutes and one hour.
Customer support is available 24 hours a day, seven days a week. The award-winning support team can assist with most queries. So if you have questions about signup no deposit bonuses, wagering requirements, or excluded games, they should be able to help. Of course, any login problems or responsible gaming issues support staff are also trained to deal with.
The relevant telephone contact number and email address can be found below.
Select Help from the top of the page and then hit Live Chat to be connected to an agent.
There is no Skype support available.
Other Support Options
You can also see the FAQ and Complaints sections for further help.
Log into your account and select your display name in the top right-hand corner. Select Bank and then My Bonuses. From there you will be able to view your available, claimed, and finished bonuses.
To be able to play in and win real money, you'll need to register for a Mr Smith Casino account.
Mr Smith Casino headquarters recommend using an up to date version of Internet Explorer, Mozilla Firefox or Google Chrome. Alternatively, Mac users should use Safari.
No, you cannot. As Mr Smith Casino's terms and conditions state, players can only sign up for one account. Joining multiple times may result in your accounts being blocked and winnings withheld.
If playing from a mobile or tablet device, the game will automatically pause when you receive a call. When the call is over you will be able to resume where you left off.
To delete your account you'll need to get in contact with the customer service team using live online chat or email. Alternatively, you can request a call back.
Mr Smith Casino operates in many locations using multiple gaming licenses. It’s worth noting the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) are among the most respected bodies in the industry. This is a reassuring indication that the company is trustworthy.
UK Gambling Commission
Malta Gaming Authority
Alderney Gambling Control Commission
Players from United States are unfortunately NOT accepted at Mr Smith Casino
Antigua And Barbuda
Central African Republic
Trinidad And Tobago
BML Group Ltd
The history of Mr Smith Casino began in 2014 when its founders set about offering the most thrilling and entertaining games on the web. The owners wanted to build a regulated gambling site with a distinctly British feel that focussed on European markets.
Some players may be wondering who actually owns Mr Smith Casino. Well, Mr Smith Casino is operated by the BML Group Ltd, a fully owned subsidiary of Betsson AB, a Swedish company with over 50 years industry experience. So essentially, players know they’re in the hands of a successful management team.
Reviews of Mr Smith Casino are good across the board. Review sites rate the game coverage and long list of leading software suppliers. The rapid withdrawal times and respectable licenses also attract praise. The only major issue that’s often brought up is the lack of an established VIP program. With that said, most reviews conclude that registering for a Mr Smith Casino account is a sensible decision.
Mr Smith Casino impressed us in nearly every category. The size of their slot, jackpot, and live casino offering is among the best in the industry. They also promise around the clock, award-winning support, plus they hold two of the most coveted gaming licenses. Our only real issues are that sign-up bonuses and offers are predominantly aimed at slot enthusiasts, leaving little for table game players. We'd also like to see a more organised and publicised VIP program introduced. Still, for players looking to join a sleek and British-themed gaming site, we'd recommend Mr Smith Casino.
AskGamblers like the fast payout times, the 24/7 support, and the mobile solution. Their only real issue is the limited number of withdrawal methods. But whilst AskGamblers are impartial, we do feel their review is somewhat outdated as Mr Smith Casino does offer a reasonable number of withdrawal options.
On Trustpilot there are complaints about the poor payout percentage and the slow customer support. However, we're not convinced Trustpilot ever accurately represents an online casino as it normally attracts only disgruntled players.
Mr Smith Casino scored highly when it came to payout speeds, customer service, and game providers. The casino scored lowest in terms of bonuses which tend to only offer free spins to slot players. ThePogg are a respected body and their review can be trusted.
The review from OnlineCasino rate the user-friendly website and strong licensing. The platform’s jackpots and decent selection of instant-play games was also well received. Their only real complaints are around the unclear VIP program that doesn’t have set loyalty points requirements. We’re satisfied their review is fair and can be trusted.
CasinoListings were impressed with the numerous huge progressive jackpots. They also like the fast payouts. Their only major issue was with an unpredictable customer support. Although we're happy their review is balanced, we don't agree that Mr Smith Casino's customer support isn't reliable.
If you have complaints related to Mr Smith Casino, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.
Note! Before you submit a complaint, please have a look at the list of common complaints and resolutions below.
Mr Smith Casino does have a relatively poor track history of dealing with complaints. Not only can they be slow to tackle an issue, but sometimes they don’t respond to customer complaints at all. This is somewhat concerning and headquarters would be wise to improve in this department or they risk losing the trust of prospective players.
Complaints and Resolutions
The player registered for a Mr Smith Casino account and promptly accumulated several thousand in winnings. However, they did not receive their winnings within the specified withdrawal time. This was because the management team needed to verify the player's identity, as is required under their licensing conditions.
A player signed up for a Mr Smith Casino account and built up some winnings. However, they then received a message from customer service saying they had breached the site's terms and conditions. As a result, their winnings were void. Unfortunately, the site wouldn't provide any more information or evidence to support their claim, leaving the player understandably frustrated.
The player found a sizeable welcome bonus through an affiliate site and signed up accordingly. However, when they joined Mr Smith Casino they received a less generous sign up offer. Fortunately, after contacting the casino, head office decided to award the player the full welcome bonus package they first found.
Please use the email that's on your Mr Smith Casino account, or we are unable to assist.
Mr Smith Casino helps players set their own responsible gaming budgets. Head to your account area to set daily, weekly, or monthly deposit limits. There’s also a free self-assessment tool you can take. More serious problem gamblers can have their account suspended. Opt for self-exclusion though and you won’t be emailed the casino’s newsletter containing new bonus codes and promotions.
Corporate management takes information security seriously. So both desktop and mobile web pages use industry-standard encryption protocols. That means all personal and transactional data is obscured when sent between players and the casino’s servers. In addition, players’ funds are kept in segregated accounts.
The Mr Smith affiliates program is run by a legitimate and experienced management team with success promoting casino brands and sister sites. There are both CPA and hybrid remuneration plans that promise up to 40% commissions. Affiliates also have access to real-time tracking tools, plus a host of free marketing materials and promotions. All of which are available in multiple languages, helping you to extend your reach.