International Gaming Awards 2017
Mr Green Bonus
Mr Green Ltd hit the online casino scene in 2008. Since then, the quirky branding, exceptional selection of games and generous welcome bonuses have made the gambling firm an industry heavyweight. In fact, new players get access to their Casino, Live Casino, and can bet in their Sportsbook. Further adding to Mr Green’s appeal are the slots promotions and numerous awards.
Read on to uncover customer reviews, exclusive sign up offers, payment options, top tips and more.
A testament to the success of Mr Green is the numerous accolades below. This demonstrates even the experts believe head quarters are heading in the right direction and servicing their customers to a high standard.
- 2017 - "Mobile Operator of the Year" - International Gaming Awards
- 2017 - "Online Gaming Operator of the Year" - International Gaming Awards
- 2016 - "Mobile Operator of the Year" - International Gaming Awards
- 2016 - "Online Gaming Operator of the Year" - International Gaming Awards
- 2015 - "Online Casino Operator of the Year" - International Gaming Awards
- 2014 - "Online Casino Operator of the Year" - International Gaming Awards
- 2014 - "Casino Brand of the Year" - EGR Nordic Awards
- 2013 - "Online Casino Operator of the Year" - International Gaming Awards
- 2012 - "Responsible Operator of the Year" - EGR Nordic Awards
Mr Green offers a wealth of online casino games. But in particular, the gaming website stands out for its long list of online slots. In fact, there are over 300 titles to choose from. On top of online pokies, there are table game favourites, including roulette, blackjack, and poker, plus plenty of variations. Video poker, keno, and eSports also make an appearance. We particularly like Mr Green’s custom-made games, including Mr Green: Moonlight and The Marvellous Mr Green.
Yet despite the rich choice, Mr Green doesn’t offer:
- Sic Bo
- Arcade games
- Pai Gow Poker
Still, overall the casino promises a huge selection of games, scoring particularly well in terms of slots. However, we would like to see Mr Green improve by expanding their limited selection of video poker games.
Players can access Mr Green’s online betting services from all popular devices.
Mr Green keeps online gaming fresh by offering titles from a long list of top software providers. This means players benefit from outstanding graphics, sound, and storylines, all culminating in a fantastic overall user experience.
The other major benefit is choice. The best slots, huge progressive jackpots, and roulette favourites are just some of the games Mr Green’s software providers bring to life. In addition, with industry titans on board, new titles are frequently introduced to tantalise players.
Mr Green’s offering of slots is outstanding. In fact, the online casino has enough enticing titles that you could try a new one every day for a year. New players will find straightforward three-reel slots, such as Gold Rush to innovative pokies and five-reel slots, including Wolf Run and Jack Hammer.
Mr Green’s slots are brought to life by a number of leading software providers, including NetEnt and Big Time Gaming. As a result, customers get state-of-the-art visuals and gameplay. In addition, we were pleased to find a long list of the online casino’s slots RTP rates were in the high nineties.
But whatever you’re interested in, be it films, places, fairy tales, and more, Mr Green has a slot machine that’s guaranteed to capture your imagination.
These are some of the best slots offered by Mr Green, based on our opinion and popularity with players.
During our review and experience with Mr Green, we’ve found several slots in particular that we love, including:
- Jack and the Beanstalk – With 5 reels and 20 win lines there is a multitude of prices and features to explore as you make your way up the beanstalk. Stunning 3D graphics and bonus rounds keep this NetEnt game entertaining from beginning to end.
- Starburst – Launch into space and track down valuable gems. This straightforward slot is simple, colourful and thoroughly enjoyable. NetEnt has crafted a clean game with beautiful graphics.
- Gonzo’s Quest – Join Spanish explorer Gonzo on his quest to El Dorado. This quirky slot machine from NetEnt comes with avalanche reels, free fall spins and more.
- Bonanza – This slot from Big Time Gaming is based in a mine, with precious stones and prizes all around. Unearth exploding symbols, cool bonus features and more. This jovial game is also quick and easy to pick up.
- Mr Green's Grand Tour
- Leprechaun Goes To Hell
- Holmes and the Stolen Stones
- Sticky Bandits
- Fields of Fortune
- Moon Princess
- Mr Green: Moonlight
- Legacy of the Wild
- Jack and the Beanstalk
- Gonzo's Quest
- Jungle Trouble
- Peter and the Lost Boys
- Space Invaders
- Heart of the Jungle
- Family Guy
- Book of the Dead
- King Kong Fury
- Gold King
- Extra Chilli
- Golden Colts
- Blaze of Ra
- Guns N' Roses
- Gold Rush
- Joker Strike
- Divine Fortune
Mr Green brings more than 40 roulette titles to the table. There are the classic European and American roulette variations, plus some enticing alternative games, such as Double Bonus Spin and Multiplayer Roulette.
We like the range of minimum and maximum bets available. Expert Roulette starts at 50p, while NetEnt Roulette accepts minimum bets of just 10p. Players with deeper pockets are also catered for, with high stakes on non-live roulette tables accepting up to £3,000 per spin.
Overall, our review found Mr Green’s roulette offering exceeds many competitors, promising choice, top quality graphics and outstanding gameplay. In fact, both new players and existing customers of all experience levels will feel at home playing roulette at Mr Green’s online casino.
Mr Green customers can choose between over 15 variations of blackjack games, including Classic, High Roller and VIP tables. We particularly like the breadth of games, ensuring accessibility for all. For example, conservative users can play from as little as 10p to £200 a hand in certain games, including Blackjack Pro. On the other end of the scale, Blackjack Professional VIP takes bets of up to £2,500 per hand. Players looking for greater bet amounts will find comfort in the high roller live blackjack games. Details of which can be found below.
Importantly, we found the same premium quality graphics in Mr Green’s blackjack games as we did in their online slots. And whilst Mr Green doesn’t offer as many blackjack variations as some competitors, there is ample choice for most players.
Overall then, Mr Green’s blackjack offering is comprehensive, delivering options for players of all risk and experience levels.
Mr Green offers a modest list of table games in all categories. Our review found players can choose between around 30 popular games, most of which are blackjack and roulette variations. The games themselves are of a high calibre, promising a sleek and enjoyable user experience. However, the choice is somewhat limited compared to other digital gaming companies.
Mr Green offers a limited selection of video poker games. Players can choose between traditional single-hand games to a 100-hand game of your preferred variations. Customer favourites include Jacks or Better, All American Double Up and Double Bonus Poker. We also like that payout percentage rates for Mr Green’s video poker games can reach the high nineties.
However, there simply isn’t the choice you can find on other online betting websites. So if you’re an avid video poker enthusiast, you may be better suited to an online casino offering upwards of 50 video poker games.
Video Poker Games
|Total||Jacks or Better||Deuces Wild||Joker Poker||American|
- Jacks or Better
- All American
- Deuces Wild
Mr Green features a Live Casino, where players can experience games in real-time against genuine live dealers. The current collection consists primarily of different alternatives of Live Blackjack, Live Baccarat, and Live Roulette.
Most live titles are provided by Evolution Gaming and we experienced no software glitches, crisp graphics and fast loading times. We particularly like the interactive feel and the professionalism the live dealers maintained.
All in all, Mr Green’s Live Casino offers all the popular games and we consider it to be up there with the best in the online casino industry.
Mr Green offers its players a superb classical keno game. And although the game may originate in Ancient China, Mr Green has certainly brought it into the 21st century. Their keno title shares similarities with bingo, although you choose which numbers to bet on.
Mr Green’s version was brought to life through a partnership with online game provider Cozy Games. We enjoyed the clean visuals and smooth gameplay. In fact, Mr Green’s keno makes for a welcome break from the likes of blackjack and online slots.
Mr Green offers over 20 jackpot games with huge prize funds, including Hall of Gods. So while Mr Green’s slots have maximum pay-outs of thousands or tens of thousands, the possibilities on progressive jackpots are phenomenal. In fact, one jackpot winner took home a staggering €17,861,813 when playing Mega Fortune.
Top Progressive Jackpots
All Jackpot Games
- Mega Moolah
- Mega Fortune
- Hall of Gods
- Super Lucky Frog
- Divine Fortune
- Diamond Strike
- Arabian Nights
- MegaJackpots Siberian Storm
- Diamond Jackpots
- Holmes & the Stolen Stones
- MegaJackpots Star Lanterns
- Medusa II Jackpots
- Thunderspin Jackpots
- Cosmic Fortune
- MegaJackpots Wolf Run
- MegaJackpots Isle O'Plenty
- Paws of Fury
- Wolf Gold
- Count Duckula
- Super Spinner
- Top Cat
- Chilli Heat
- Andy Capp
- Hansel & Gretel Treasure Trail
- El Jackpotto
- Fortunes of Sparta
- Wish Upon a Jackpot
- Wild Spells
- Romeo And Juliet
- Power Force Heroes
- Power Force Villains
- Bon Bon Bonanza
- Pots O'Luck
- Joker Millions
|Anonymous||€3.1 million||Mega Fortune||February 15 2013|
|Jessica C||18.4 million Kr||Siberian Storm||November 15 2015|
|Jessica C||€4.3 million||Mega Fortune||May 6 2017|
|Anonymous||€3.6 million||Mega Fortune||July 24 2017|
Mr Green’s mobile offering makes for a smooth transition from desktop betting. Customers can play directly from the mobile optimised site, without the need for a space-consuming app download.
But is their mobile play any good? We found both benefits and drawbacks. For example, we like that the mobile site retains the same sleek style and intuitive interface found on their full desktop site. We also like that you’re prompted to add a shortcut to their site on your home screen, making loading Mr Green quick and hassle-free.
Navigation from within a mobile or tablet device has also been carefully considered. Drop down menus make locating a game straightforward. Then intelligent touchscreen buttons, glowing chips for card games and clear betting options in slot games make for a sleek overall user experience.
Mr Green also use the same high level security protocols employed on their desktop site throughout their mobile offering. Players can also still accrue loyalty points and make straightforward deposits and withdrawals.
However, there are certainly areas for improvement too. The selection of games on their mobile site is limited, especially compared to some competitors. Several customer reviews also complain of technical glitches and software issues.
Hopefully Mr Green will get a handle on any issues and expand on their choice of games. If they can do that, their mobile offering will match their premium desktop services.
Both Mr Green’s iOS and Android apps deliver a top quality user experience. All menus, logos, options, and buttons have been carefully re-engineered to make betting from a mobile as simple as desktop-based gambling.
You’re met with clean green visuals and carefully laid out Casino, Live Casino and Sports sections. Flicking between Top Games or New Games is quick and easy with to-the-point thumbnails that provide key details. We found all the games we tested loaded without problems and worked quickly and efficiently. So whether you’re looking for an app to compliment your desktop gaming or replace it entirely, Mr Green’s mobile apps are up to the task.
Mr Green’s Android app is available from the Google Play store. There are a number of features that particularly impress. Firstly, there is straightforward access to their Green Gaming so players can easily set up deposit, loss, and wager limits. And while the selection of games may have started small, enticing new games are added each week.
Players also get 24/7 access to customer support and can use their Mr Green Android app over 3G/4G and Wifi. Customers can also relax in the knowledge that they get the same secure deposit and withdrawal options found on the desktop site.
Mr Green’s iPhone and iPad app ticks all the boxes and is available from the Apple App store. Customers have a search function to swiftly identify favourite titles. We also like the quick log in using Apple’s Touch ID. Players can also view their bet and transaction history from within the iOS app.
Other benefits include betting on over 70+ sports and regular maintenance to fix bugs and enhance performance. Overall, we found the iPhone and iPad apps are ideal for those who want to bet on the move.
Mr Green has an adequate selection of games for high roller players. We found a number of VIP tables and slots with high maximum bets. However, we did feel the choice of non-live high stakes table games were lacking. So as it stands, high rollers will be best off in Mr Green’s Live Casino or playing their pokies.
High Stakes Games
|Mr Green Live Roulette||£100,000|
|Double Ball Roulette||£250,000|
|Netent Live Blackjack High Roller||£5,000|
|Elements the Awakening||£100|
Mr Green offers one of the better VIP programs around. But before we explain the long list of generous rewards customers get for hitting VIP levels, it’s worth highlighting there are obstacles to overcome first. In fact, to be granted access to their VIP Lounge, players must:
- Have wagered a minimum of £80,000 or
- Have deposited a minimum of £7,000 in the last two months
Once you have met there requirements, you can benefit from:
- A dedicated account manager
- Faster deposits and withdrawals
- Invitations to VIP events
- Monthly cashback
- Higher bonus funds
- Exclusive free slots
- Birthday surprises
For players looking to build a rapport and who want to be rewarded for their loyalty, Mr Green’s VIP Lounge is an excellent choice. And despite stringent requirements, free money and exclusive online pokies quickly make any obstacles worthwhile.
VIP Levels and RewardsThis VIP program does not have levels or Mr Green has not provided details on rewards and requirements.
Mr Green deservedly made the news when they launched their Sportsbook in 2016. The first thing that hits you is the huge range of markets. For example, players can bet on football in around 60 countries. On top of that, customers can choose from a long list of popular and obscure sports, including:
- American Football
- Horse Racing
- Beach Soccer
We also liked how straightforward it is to navigate their sports section. You can use the A-Z list to locate a sport. Then simply click on the sport and you’ll be taken to a page with all betting options, including any submarkets. Another useful addition is the main image that usually provides details of that day’s best offers on popular markets.
Complaints that online casinos don’t make betting conditions around individual sports clear are common on blogs and forums. But with Mr Green, you simply need to select the Game Rules section at the bottom of the homepage. There you will find tennis rules, football stipulations, baseball conditions and detailed requirements around all other listed sports.
No live streaming offered.
Mr Green offer live betting in a number of major sports, including:
Players can also find live odds on a number of other sports. And as the online casino continues to flourish, their live betting service is likely to expand further.
Mr Green does offer its players a cash-out function, a growing trend in sports betting. This straightforward tool allows players to secure profits or cut losses before the final whistle. Odds will change throughout a match or race, depending on the score and the performance of the player/team. All you need to do is select the cash out amount visible in your open bet.
Note cashing out is not available on all bets.
Mr Green is paving the way with their bingo titles from the Cozy Games platform. Although the online casino only introduced bingo in 2017, it’s already become a major draw for a whole host of players. The only drawback is that bingo games are only currently available to UK customers.
Mr Green’s UK customers can play:
- Bingo Ballroom 90 – Big Ben
- Once Upon a Time 90 – Victoria
- Sky Lounge 75 – Penny Bingo
- Wonders of the World 80 – Downtown
Overall, bingo reviews are positive. Players love the selection, gameplay and intuitive user experience. We also like that Mr Green offers enticing bingo coupons to bolster bankroll.
Mr Green’s numerous deposit methods exceed the industry average. Players can choose between traditional options, such as a bank transfer, as well as e-wallets, PayPal and more. Minimum deposit amounts are around the industry norm. Importantly, we found nearly all deposits made with the online gambling company will appear in a player’s account within 24 hours.
This review was particularly impressed with the Quick Deposit option. This allows you to top up funds in the middle of the game without having to exit the screen. When using this service, Mr Green will automatically turn to the last payment method used for depositing funds.
But with an increasing number of people turning to Bitcoin and other cryptocurrencies, we would like to see Mr Green do more to facilitate payments via emerging digital currencies.
|Bank Transfer||10||No maximum||-||0-24 hours|
Mr Green customers have a generous list of payment methods to choose from when withdrawing their winnings. In addition, withdrawal fees are capped at 1% up to £10. This is fairly decent as there are some online casinos without withdrawal fee limits.
We also liked that the minimum withdrawal amount is fairly low. Plus, any complaints about pending withdrawals or document upload issues Mr Green are quick to resolve.
It is worth noting, however, that you cannot withdraw via an e-wallet unless you have previously used it to deposit funds. We would also like to see the casino embrace other payment methods, such as Ukash, which can already be used at many competitors.
|Bank Transfer||30||No maximum||1% charge up to 10 GBP||1-3 days|
|Visa||30||No maximum||1% charge up to 10 GBP||1-3 days|
|Neteller||30||No maximum||1% charge up to 10 GBP||0-24 hours|
|Skrill||30||No maximum||1% charge up to 10 GBP||0-24 hours|
|PayPal||30||No maximum||1% charge up to 10 GBP||0-24 hours|
|Trustly||30||No maximum||1% charge up to 10 GBP||1-3 days|
|Zimpler||30||No maximum||1% charge up to 10 GBP||1-3 days|
Although Mr Green does not impose standard maximum withdrawal limits, if you win more than €100,000, the online casino does reserve the right to pay out in 10 equal installments.
Our review found Mr Green’s customer support offering is fantastic. Customers get 24/7 assistance via a choice of channels, including live online chat, email, and phone. But what we particularly liked were the rapid response times and in-depth knowledge of customer service representatives.
In fact, we found support staff could help you with a wide range of issues, from technical casino login queries to the meaning of terms and conditions. They’re also on hand to help you with the initial upload of documents and any other joining questions.
On the downside, there is no free telephone support number, unlike many competitors. It can be particularly frustrating to be paying local call rates when you’ve just had your account blocked for an unknown reason.
Therefore, the live chat service is the support avenue we would recommend. The wait time to be connected is minimal and the staff were able to deal with virtually all our queries effectively.
See below for your local email support address, as well as the Malta phone number and other respective casino contact numbers.
Note you can find the Malta head office address further below.
Mr Green's live chat support is available 24/7.
SkypeThere is no Skype support available.
Other Support Options
How long will it take until my account is fully verified?
The length of time it takes to verify your Mr Green account will depend on the current queue of customers looking to join. But ensuring you send all the required documents when requested may help speed up the process.
Why do I need to verify my player's account?
Account verification helps enhance online security. It is also required to stay in line with Mr Green's licensing conditions.
How do I request a withdrawal?
Withdrawing funds from your Mr Green account is straightforward. Firstly, hit the Mr Green silhouette to go to your profile section. Then hit 'withdraw' from the menu list and choose a payment method and amount. Now confirm your withdrawal and wait for confirmation that your request has been successful.
Am I allowed to have more than one account?
You are not allowed more than one betting account with Mr Green. This measure is taken to prevent players setting up numerous accounts to keep benefiting from bonuses. So if you have accidentally set up an additional account, contact customer support who can help you resolve the issue.
How do I find the rules of a game?
Most game rules will be displayed inside games. However, you can also head to the 'Games Rules' section on Mr Green's full site to find an extensive list of individual game conditions and stipulations.
Can I remove my gaming limit?
You can change your gaming limits at any time. Simply head to the Mr Green silhouette to go to your profile section. Then click on the limit from the available list to remove it.
Mr Green is a legitimate, reputable online casino that is regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). In addition, Mr Green holds gaming licenses in Italy, plus a casino license in Denmark and a Sportsbook license in Ireland.
- Aland Islands
- American Samoa
- Bouvet Island
- Costa Rica
- Dominican Republic
- French Southern Territories
- Heard Island & Mcdonald Islands
- Vatican State
- Isle Of Man
- North Korea
- Netherlands Antilles
- New Zealand
- Northern Mariana Islands
- Saint Barthelemy
- Saint Lucia
- Saint Martin
- San Marino
- South Georgia And Sandwich Isl.
- South Sudan
- Svalbard And Jan Mayen
- United Kingdom
- US Outlying Islands
|Name||Mr Green Ltd|
The founders of Mr Green are three Swedish entrepreneurs: Fredrik Sidfalk, Henrik Bergquist and Mikael Pawlo. The first two of which already had some experience in the iGaming sector, after founding Betsson.
Since the team brought the betting website to life in 2008, they have had an eventful history, jumping from strength to strength. This was partly helped by the fact the gambling company was among the first to offer games from numerous software suppliers through a seamless wallet solution. Management quickly realised the future was a platform where players no longer had to exchange chips to play games from different providers.
The owners continued to stay ahead of the trend capitalising on advertisement videos and realising the importance of investor relations. So TV commercials and a robust advertising drive in 2015 helped the company draw in thousands of new customers.
The online casino has also sought out huge sponsorship deals. For example, in 2017 alone, Mr Green was the principal sponsor of the Professional Darts Corporation Players Championship Finals and the Scottish football club, Celtic.
The digital gaming company has also benefited from its 2018 acquisition of Evoke Gaming, adding to its list of sister sites. Mr Green’s newsletter was quick to emphasise how the move will help extend its current services and assist in breaking into new markets.
This has all helped the Mr Green group publish a string of promising quarterly and annual financial reports. And why the company’s head offices may be in Sliema, Malta, the gambling firm now operates in countries all over the world, including the UK, Ireland, Italy and more.
Head Office AddressMr Green Limited
Tagliaferro Business Centre
Sliema SLM 1549
MapIf you are looking for customer service, please see the Support section
If you have complaints related to Mr Green, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.
Complaints and Resolutions
Mr Green does not deliberately delay paying customers their rightful winnings. Instead, as per license conditions, they must verify a customer's identity before they can pay out winnings. So if a player hasn't sent in the correct documentation, withdrawals can take longer to process.
Sometimes technical glitches during play occur because of problems with the software provider's game. When this does happen, Mr Green are quick to contact the software company to get this issue fixed. They also help make sure customers do not lose winnings as a result of a glitch.
For whatever reason, there are occasions when players open a second account with Mr Green. This is directly in breach of their clearly stated terms and conditions. So when this does happen, the online casino will close an account and may withhold funds.
Mr Green takes their corporate gaming responsibility seriously. The CEO has helped implement their Green Gaming initiative. Part of the move means all players have access to a My Play tool which allows you to monitor your gameplay and detect whether healthy play is transitioning into the risky zone. To deliver this safe play service, Mr Green teamed up with Sustainable Interaction, a leader in developing self-help tools for online betters.
On top of this, their desktop and mobile websites offer a multitude of risk warnings and responsible gaming advice. Of course, players also have access to self-exclusion tools to limit their play.
Mr Green employs sophisticated encryption protocols to keep customer information secure. In fact, headquarters have kept personal security a priority since day one. So players can relax when they register as all data and information sent to the online casino will be stored safely. Furthermore, the same encryption technologies are in place for both Mr Green desktop and mobile players.
Finally, Mr Green has included an additional layer of security by requiring a validation code from a separate device when new players sign up.
Mr Green’s affiliates programme is another good way to generate profits. You can earn up to 45% revenue share with no hidden fees. Plus because earnings are done on a monthly basis, there is no negative carryover. Affiliates also get comprehensive planning and reporting tools, as well as a dedicated around the clock support team. Lastly, registering is quick, easy and free from strenuous requirements.
Popular iGaming operator Mr Green has collaborated with BlueRibbon software to develop an exciting new concept for online casino gamers. The new ‘Personal Jackpot’ is a unique, in-house jackpots product for Swedish members of online casino Club Royale. It will be made available for VIP casino players.
Reports show Mr Green has had a particularly profitable year. The company is showing an impressive profit rise of 28.9% from 2016 to 2017. In fact, at the end of 2017, Mr Green reported profits of SEK 1.192bn. Mr Green puts their exceptional growth down to their new Green Gaming tools, platform improvements, and expansion into new markets.
A new week at Mr Green means a long list of enticing new slots. Players can now start spinning on a dozen cutting-edge slot games, including:
- Yeti (Thunderkick)
- Golden Boot (Gamevy)
- 20p Shot (OGS)
- Spinning 60s (OGS)
- World Cup Roulette (OGS)
- Sumo Spins (Red Tiger)
- Gems Gone Wild (Red Tiger)
- Three Musketeers (Red Tiger)
- Temperance (Microgaming)
- Wild Scarabs (Microgaming)
- Kitchen Drama: BBQ Frenzy (Nolimit City)
- Kitchen Drama: Sushi mania (Nolimit City)
Mr Green's live game offering is set to increase even further as it teams up with game developer Pragmatic Play. The online casino's players will now benefit from a number of exciting new games, including:
- Wolf Gold
- Diamond Strike
- Gold Rush
- Hot Safari
These are just some of the new titles guaranteed to tantalise and entertain Mr Green customers.
Mr Green is cutting down registration, login and payment times by launching a number of express features. Swedish customers will now be able to create an account with just their BankID and can utilise express functions to speed up the login and withdrawal processes.
This move looks set to improve customer convenience and has the potential to be extended to all Mr Green markets and customers.