- Pros and Cons
- An enormous selection of games.
- A generous set of bonuses for the first four account deposits.
- Highly rated customer care.
- Customer support is not 24/7/365.
- High 40x playthrough requirement.
- A newcomer to the online casino scene, Genesis Casino offers an entertainment experience that is appealing to both new and veteran players. Genesis features literally hundreds of games from some of the most popular software suppliers in the online gaming industry.
- Baccarat, Blackjack, Live Casino, Progressive Jackpots, Roulette, Slots, Video Poker
- Deposit Methods
- EcoPayz, MasterCard, Neteller, PayPal, Skrill, Trustly, Visa, Visa Electron
- Withdrawal Methods
- EcoPayz, MasterCard, Neteller, PayPal, Skrill, Trustly, Visa, Visa Electron
- Pound sterling (GBP), Euro (EUR), Canadian dollar (CAD), Indian rupee (INR), Norwegian krone (NOK), South African rand (ZAR), New Zealand dollar (NZD)
- German, Norwegian, English, Finish, Swedish
- UK Gambling Commission
Malta Gaming Authority
Government of Curacao
- Phone, E-mail, Live Chat
- Microgaming, NetEnt, NYX Interactive, Oryx Gaming, Play'n GO, Quickspin, Red Tiger Gaming, Yggdrasil
Genesis Casino Review and Bonus Offers 2019
Genesis Casino is extremely easy to navigate and has an accessible, chic layout that’s extremely appealing. Tasteful graphics and straightforward navigation mean this is a site you’ll want to spend time on. The ability to seamlessly transition between devices whilst gaming is a further benefit, as is the high-grade mobile play.
Unlike many of its competitors, Genesis customers can also benefit from a bonus on their second, third and fourth deposits and not just the initial wager. This suite of benefits ensures competitively priced play for a considerable period of time, although winnings need to be played through forty times before withdrawal.
The platform hosts games from most of the major software developers, including Quickspin, NetEnt, Play n Go, Evolution Gaming and Red Tiger Gaming. With literally hundreds of games to choose from, Genesis showcases one of the most diverse selections currently available, with a strong selection of live casino games adding variety.
Genesis has an exceptional selection of online video slot games, live and virtual table games, and a good selection of jackpot games. The enormous choice of games can be a little overwhelming, particularly if you’re new to online play. There also appears to be a lack of three-reel or four-reel games. Although five-reel slots are the modern default, those who prefer traditional play may be disappointed.
The live gaming is a notable benefit at Genesis, allowing players to enjoy all the excitement and fun of a real casino from the comfort of their own homes.
In terms of volatility and Return to Player (RTP), figures vary from average to player-friendly.
Genesis showcases some of the best-known software providers in the industry, including:
- Red Tiger
- Oryx Gaming
- Evolution Gaming
- Play n Go
Several of these companies have won industry awards for the high calibre of their products. Most of the major names are represented, although Playtech and IGT (two of the largest names in the sector) are notable by their absence. That said, with over a thousand games to choose from, it’s unlikely that players will run out of entertainment options.
Genesis features many types of slot games from classic slot options to sophisticated video slots which showcase some of the most advanced technology and cutting-edge graphics in the business. The selection includes classic themes such as Valley of the Gods, Viking Runecraft and Perfect Gems. More contemporary slots include Rise of Merlin and Who Wants To Be A Millionaire? amongst others.
RTP and volatility vary from industry average to better-than-average figures. Five games picked at random from the selection available at Genesis give some idea of what to expect:
- Immortal Romance: RTP 96.86%. Medium variance.
- Jurassic Park: RTP 96.67%. Medium variance.
- Sticky Bandits Wild Return: RTP 96.28%. High variance.
- Tales of Dr Do Little: RTP 96.7%. Low/medium variance.
- Northern Sky: RTP 96.57%. Medium variance.
Genesis hosts multiple versions of roulette, blackjack, baccarat and video poker. The games are shown twelve at a time and aren’t grouped by type, so the various options are scattered throughout the games selection. This can make it difficult to decide which variation you wish to play, as it’s not always easy to see what’s available.
Roulette is available in both American and European style, each of which is played on a slightly different wheel. There is also a wide variety of alternative formats of roulette including French, Auto, Golden Chip, Advanced, First-person and Dream Catcher.
For inexperienced players, the enormous choice may lead to difficulty in deciding which game is most suitable. For more experienced players, inadvertently playing a roulette version where the rules are different from what you’re used to can be an issue.
Unlike some other casino platforms, Genesis doesn’t give players the opportunity to try table games in practice mode before signing up. This is a significant disadvantage for players who want to see what added value this enormous variety of table game options bring.
Genesis hosts multiple blackjack variations including Spanish, European, Single Deck Multi-hand, First-person and several more. The inability to play in practice mode unless a sign up has taken place makes it difficult to get a true appreciation of what’s on offer without committing to joining the site. The sheer variety of blackjack variations suggests that all things being equal, Genesis should offer the opportunity of some exciting play.
Although the video poker selection offered by Genesis isn’t as comprehensive as its roulette and blackjack collections, there’s certainly enough choice to keep players interested. Within the slot machine section, traditional Jacks or Higher provides standard video poker play and there are three variants of Deuces High. For gamers who prefer casino-style poker, there is the opportunity to play Casino Hold ’em, Poker Pursuit and Triple Pocket Texas Hold ’em.
These are all good games with a generous RTP. Casino poker games average around 97% volatility and are low variance, meaning that the game pays out small amounts more frequently than a high variance option but payouts will inevitably be lower. The only drawback for poker players using Genesis is that at times it can be difficult to hunt down the video poker games from among all the others.
Genesis has live casino experiences from a number of different operators. Of particular note is the NetEnt live options, as these are highly rated within the industry. Live casino games include the perennial favourites roulette, blackjack and poker with a VIP variant available for roulette and blackjack. VIP live games offer an upmarket entertainment experience, including higher withdrawal and deposit limits, an impeccable level of customer care and the opportunity to play against professional casino players in a sophisticated online environment.
With more than forty slots with progressive jackpots on offer, Genesis has an enormous selection of different games where there’s a chance to win big. Games range from well-known favourites through to under-played gems.
Genesis games can be streamed directly to your phone. The highly responsive nature of the site means that there’s no need to download an app. Instead, the site is designed to respond to the small screen by operating in a phone-friendly manner when mobile phone software is detected. Genesis will run on both iOS and Android phones.
High rollers can benefit from the VIP games in the live casino section, which have higher withdrawal and deposit options attached to them than standard games.
Genesis does have a VIP programme, which gives members access to these extras:
- A dedicated account manager
- Exclusive bonuses
- Exclusive VIP events
- Monthly VIP prize draw
- Personalised birthday presents
- Personal withdrawal service
- Holiday packages
- Flights to Las Vegas
Deposit and Withdrawal Methods
The following deposit and withdrawal methods are available:
- Visa Electron
- Trustly instant banking
Processing times vary from instant deposits up to three days. The minimum deposit and withdrawal amount is £10. The maximum which can be withdrawn in a specific time period is £5,000 a week or about £22,000 a month.
There are a number of different ways that customers can get in touch with Genesis. Note that support isn’t available 24/7. This is one of the few drawbacks of the site. Customers can choose from live chat, phoning or emailing , although it’s not clear when live chat is available.
UK telephone: 0800 755 5348
Non-UK telephone: 00356 27780065
Genesis holds gambling licences from Malta, the UK and Curacao.
Genesis can be accessed in the following languages: German, Norwegian, English, Finish and Swedish.
The site will accept deposits and withdrawals in British pounds (GBP), euros (EUR), Canadian dollars (CAD), Norwegian krone (NOK), South African rand (ZAR), New Zealand dollars (NZD) and Indian rupees (IND).
Genesis is owned by Genesis Global Ltd, which is based in Malta. The company operates a number of other online casinos, including SpinIt, Casino Gods, Casino Cruise, Vegas Hero, Casino Joy and Sloty.
Genesis has a comprehensive range of support to assist players in gambling responsibly. Players can take a simple, self-administered test to get an idea of whether their gambling habits are problematic or not. There are also opportunities to pre-set a daily, weekly or monthly gambling limit. This can be extended via an email to customer support to cover all casinos in the Genesis Global Group.
Customers are able to self-exclude themselves from play for a period of time, if they need a quick-fix solution. Information is also given about GAMSTOP, a voluntary method of self-excluding from all casinos registered in the UK. Genesis provides information which lists a selection of gambling helplines and charities, as well as some practical advice and tips to help players stay in control.
- South Africa
- United Kingdom
- New Zealand
If you have complaints related to Genesis Casino, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.
Complaints and Resolutions
We are still working on compiling the list of common complaints and their resolution.
What bonuses does Genesis Casino offer?
Genesis offers a generous sign-up and initial deposit bonus. On their first deposit, players can receive a 100% match up to £100 as well as 300 free spins on Starburst. An on-going promotion offers a 50% bonus on a second deposit, up to a maximum value of £300. Remember that there is a 4x0 playthrough requirement before the winnings from these bonus amounts may be withdrawn.
Players also benefit from up to £200 back on live casino and a weekly bonus mission, as well as the chance to enjoy some free spins on a Monday.
How can I win at Genesis Casino slot games?
The majority of slot games are games of chance, so no skill is required in order to play them. However, there are a number of things which players can do to increase their chances of a win. These include making sure that you are familiar with the rules of the game, and that you have a dependable internet connection or you may end up cut off at a crucial point in the play. You can also complete some practice play to make sure you understand how a game operates, or watch one of the many online videos showing how the games are played.
Can I play Genesis Casino games for free?
You can play a game in practice mode. This gives you the fun of the play, but without risking your cash. Practice play doesn't result in a cash win. You can also use free cash bonuses to play. This can mean you do scoop a real win, but remember the cash prize will have to be re-bet forty times before it can be withdrawn.