CasiPlay Review and Bonus Offers 2020
The CasiPlay online casino launched at the end of 2018 and is backed by one of the biggest names in the business – Aspire Global – who have brought together years of experience and industry experts in creating their newest venture.
Casiplay boasts over 500 games from the world’s top providers, including NetEnt, Play’n GO and Microgaming. Players have access to a range of exciting slot titles, plus table classics, scratch cards and a great selection of live offerings. Add to that a dedicated customer support service, an enticing rewards program, plentiful payment options, reliable security and licensing, and a rather staggering welcome package, and this latest contender has made a great start to life in the competitive gambling world.
But with so much choice out there, can Casiplay deliver anything new or unique to draw in the crowds? The following review will comb through every last detail, uncovering the site’s benefits and flaws, and arming players with enough information to decide whether Casiplay Casino is the right choice for them.
With the welcome offer plastered across the website’s homepage, the casino has put plenty of emphasis on attracting new players. At the time of writing CasiPlay offers a match bonus and free spins combo, spread out across 4 deposits, which totals a pretty impressive overall sum. Of course, new members who go all out for the maximum will have to play through substantial amounts to be able to withdraw their winnings, with the casino naturally attaching wagering requirements to every bonus. It’s essential that punters check the terms and conditions carefully before signing up for any offers.
At the moment, Casiplay does not provide the option of a no deposit bonus, although this could change as the site continues to develop. Having said that, the casino does already employ an interesting reward scheme to encourage loyalty, and currently showcases a handful of extra promotions to keep players entertained. Read on to find out more.
Once the initial introductory whirlwind is over, it’s important for casinos to nurture regular play, which they do so by tempting customers to take part in lucrative competitions. Casiplay is no different in this respect, and are meeting expectations with a current crop of cash prize challenges. Such promotions usually take the form of scoring the highest win on a particular slot or maintaining the longest betting streak, which can offer generous awards to enthusiastic members. Some of the more exclusive offers are only available to players on the VIP track, so make sure to check the fine print before jumping aboard.
Casiplay offers two options for gamblers; free play for those who wish to sample the site without spending a penny or real money play for customers seeking to combine entertainment with that extra financial incentive. The latter are automatically registered to earn Reward Points. These points cost nothing to receive and are supplied based on player activity. The website states that the standard rate is 1 Reward Point for every $40 wagered. They can also be rewarded for taking part in special promotions or simply given as a gift from the casino.
Points can be redeemed at the cashier for bonus money, which is again subject to wagering conditions. Once a player has achieved a certain amount of points, they can level up to Total Reward Points, resulting in better redemption rates and bigger wins.
Pros and Cons
- Hundreds of games from top providers
- Responsive website and excellent mobile play
- Generous welcome bonus
- Live chat support
- Good range of payment options
- Lengthy withdrawal times
- Live chat is not available 24/7
As of yet, Casiplay Casino has not picked up any trophies or nominations, although this is certainly understandable considering the site has been on the market for less than six months.
Comparing the games catalogue of a gambling newcomer with established giants is a little unfair, as casinos generally take time to secure partnerships and unleash their full potential. So far, Casiplay has hit the ground running, by providing players with 500+ titles to choose from that cater to a variety of styles and budgets.
Alongside the expected assortment of slots, the site features table games, scratch cards and progressive jackpots. And in keeping with the recent boom in live play, Casiplay has established a dedicated live lounge to ensure table fans receive top level treatment. Whilst their total games collection is certain to be expanded, the company have already recruited software from the best in the business, meaning players can enjoy their favourite games in a safe and secure environment.
By looking at the chosen software providers, it is clear that the team have opted for both quality and quantity. The majority of the industry’s most successful software providers are present. This leaning towards the market’s leaders is a smart move for Casiplay, as it ensures players have full access to the most popular games in the business. At the same time, offering a platform for up and coming developers naturally enhances the playing field, providing seasoned and inexperienced players alike the chance to add something fresh to their gaming repertoire.
Casiplay Casino’s current software selection includes:
Often regarded as the core of online casinos, modern players demand a diversity of slots to keep them entertained. And they also expect to enjoy new releases on a regular basis. Casiplay offers both, with hundreds of titles on hand to ensure plenty of variety. Split into four categories: Featured, New, Video Slots and Classic, slots fanatics are sure to find their all-time favourite or discover an unknown gem.
Whilst the website in general is appealing and easy to use, the lack of a filter function is a touch disappointing. Many competitors enable the option of categorising games, for example, by software provider, progressive jackpots or even RTP rates, which is sadly lacking at Casiplay. The site does, at least, allow players to trial games for free.
Timeless classics, such as Gonzo’s Quest and Starburst, join together with 2019’s hottest new slots, including Dead or Alive II, Raging Rex and Turn Your Fortune, to create a feast of slot fun to guarantee customer satisfaction.
Old school gamblers preferring a seat at the table can take advantage of the casino’s fairly decent card and roulette selection. With live dealer games being pushed to the forefront of the online gambling scene, more traditional players may feel somewhat left behind. As once the live options are removed from the table game section, there are relatively few options remaining. Let’s see if the quality of the titles available make up for the lack of variety, with a glimpse into the casino’s specific table offerings.
Blackjack pros and novices can try their luck at either Blackjack Classic; the standard format, which allows bettors to play up to three hands against the dealer at the same time, or Blackjack Solo, which, as the name suggests, is a one-hand blackjack variant. Card enthusiasts seeking a more unusual variation, such as Double Exposure or Switch, will be left disappointed.
Fans of roulette will feel a lot more catered to than blackjack fanatics. There are currently three versions of European Roulette, including the dazzling 3D addition, plus Classic Roulette, Roulette Lounge, Roulette Royal and Roulette Pro. The latter offers several added features, such as special bets, an exhilarating turbo mode, and the option to change the table’s colour.
The age-old classic solitaire can be enjoyed by casino players as a 3-card game, using a standard 52 card deck and Vegas Rules.
Last but not least, poker aces can join the party at Casiplay Casino at a number of tables. From Poker King, Royal Poker and Joker Poker to Deuces Wild and Jacks or Better, players have plenty of range to unleash their skills at a game that suits their level and budget.
Casiplay’s live dealer lounge is sure to please punters intent on experiencing a real-life casino atmosphere from the comfort of home. Using advanced technology powered by premier operators Evolution Gaming, players can enjoy seamless streams of live play, which are of equal quality on both desktop and mobile devices. All table favourites are covered, including blackjack, roulette and baccarat, with VIP versions and a range of betting options available for each.
One of the advantages of Casiplay Casino is its language capability, which enables English, German and Norwegian speakers to converse in their native language while interacting with the dealer and other participants. The live lounge can only be accessed by customers with real money accounts. The following offers a sample of current live-dealer games:
- The Strip
- Grand Blackjack
- Lightning Roulette
- Dream Catcher
- Baccarat Squeeze
- French Roulette
- Platinum VIP Blackjack
- Immersive Roulette
Progressive jackpot games are hugely popular amongst the gambling community, which entice punters in their droves with colossal, life-changing sums of money. Whilst jackpot slots are available at Casiplay, they are not divided into their own category, making it difficult to make a selection. On top of that, the market’s biggest players; Mega Fortune and Mega Moolah, are yet to be added to the assortment, despite the casino’s collaboration with makers Microgaming and NetEnt. Players looking to unlock a substantial jackpot can instead spin the reels at:
- Super Lucky Frog
- Divine Fortune
- Cosmic Fortune
Simple, quick and extremely popular, scratch cards offer a fun alternative to standard slots and table games. Casiplay Casino has provided fans with a sizeable collection, boasting a range of themes, styles and pricing options. Some of the site’s biggest scratch card hits include:
- Merlin’s Millions
- Gorilla Go Wild
- Slot 777
- 7th Heaven
In today’s on the go society, online casinos that fail to live up to mobile expectations are simply left behind. Being such a young gambling site, Casiplay has taken steps to ensure a flawless mobile experience and total functionality. Players can access their accounts across a range of devices (desktop, tablet and smartphone) and operating systems (Windows, iOS, Android and Blackberry), without having to download additional apps or software. Instead, customers can enjoy their favourite slots or card games in-browser, whenever they want, wherever they are.
As Casiplay Casino has been designed with mobile play in mind, practically every game, feature and service are accessible on the go, and the interface works just as well across all platforms. In fact, some games are even better on mobile, having been specifically created with a touch capacity. Casiplay members can organise their finances, make use of the live chat service and enjoy live games with ease through their phones or tablets.
A dedicated mobile app is currently unavailable for Casiplay users, however, with an already top notch on the go experience, additional applications are hardly necessary.
Gamblers come in all shapes and sizes, with some punters preferring penny slots whilst others only enter into the fray when the stakes are at their highest. Casiplay accommodates every type of gamer, including those looking for a high rolling casino adventure. Players set on splashing the cash can take advantage of the VIP section and enter several of the live casino lounges reserved for special members who wish to take their wagers to the next level.
An effective VIP program should encourage players to remain loyal and keep spending. Once the introductory bonus offer is over with, retaining customers can be difficult, especially with new casinos popping up on a seemingly weekly basis. The Casiplay team have invested plenty of time and effort in their VIP package, which is not restricted to specific individuals, but applies to everyone from the moment they start gambling.
The VIP track kicks off once a player has reached 10 Reward Points, which grants entrance to the Bronze Count Club, rewarding loyal punters with a couple of perks, such as quicker cash outs and a limited number of free games on Sundays. Customers can then progress through Silver Duke and Golden Prince to the upper echelons of Platinum King, resulting in a respective increase of benefits. The VIP club’s highest levels, Premium Emperor and Prestige Master Royale are achievable by personal invitation only.
VIP Levels and Rewards
|Bronze||Fast cash out, 5 Free Games
Requirements: 10 Points
|Silver||Fast cash out, 10 Free Games
Requirements: 60 Points
|Golden||Fast cash out, 20 Free Games
Requirements: 350 Points
|Platinum||Express cash out, 40 Free Games
Requirements: 1,000 Points
|Premium||Express cash out, 50 Free Games
Requirements: Invitation Only
|Prestige||Express cash out, 50 Free Games
Requirements: Invitation Only
Casiplay Casino does not have a sportsbook section.
An abundance of payment options is a sign that a casino cares about its customers and is willing to accommodate their every need. Casiplay offers a fairly rich selection of deposit methods, which varies depending on a player’s country of residence, allowing finances to be added through both standard payment types (debit and credit cards) and more modern variations (e-wallets, etc.). The following options are available for deposits:
- Online Bank Transfer
- Mister Cash (BE)
- HiPay (BE)
- PayPal (DK/IT)
- Ticket Premium (BE)
- Fast Bank Transfer
- Wire Transfer
Aside from the wire transfer, all deposits are credited instantly. The minimum deposit amount is €10 and there is no maximum. Despite the wealth of options available, Casiplay do not currently support cryptocurrencies, which could be slightly disappointing for more modern players.
Naturally, the choice of withdrawal methods is more limited, although customers still have plenty of payment options. The fastest methods of withdrawal are e-wallets, which generally take 3 working days to be credited. Every withdrawal is subject to a 48 hour pending review, which can cause some delay in receiving payments.
Casiplay imposes a rather stringent withdrawal limit of €7,000 per month. This threshold does not apply to premium VIP members.
Friendly and effective customer support is essential in the online gambling world. Casiplay showcases its commitment by adopting a ‘CARE’ policy (Customers Are Really Everything). However, there is no telephone number or email address listed on the casino’s website. Instead, Casiplay encourages players to submit their inquiries via the contact form, if they cannot find an answer to their question within the FAQ section. As is expected of any reputable site, a live chat feature is also available.
Communicating through live chat is now the go to method for online casinos, which gives customers instant solutions to pressing queries. Thankfully, Casiplay has incorporated this necessity into their website, offering chat services in English, German, Norwegian and Finnish. Players experiencing problems can simply click on the chat icon in the bottom right corner and wait until a team member is available, with wait times visibly stated for extra convenience. The only downside is that the service is not accessible around the clock. The support team can be reached 7 days a week, between 8am and 1am CET.
The site’s FAQ section is quite comprehensive and covers a broad range of topics. Questions can be entered manually in the search box or can be found through scrolling down the page. The section also includes the top five most common queries, in addition to information regarding payments, bonuses, privacy, technical issues, and much more.
Obtaining the correct gambling license gives players peace of mind and provides confirmation that the casino is adhering to strict gaming standards and regulations. Casiplay customers can feel confident when betting on their site as the company behind the production holds licenses in both Malta and the UK. Plus, the games delivered by iSoftBet are licensed by the Alderney Gambling Control Commission. To encourage total comfort, Casiplay also uses the latest 128-bit SSL encryption technology, guaranteeing payments and sensitive data are treated with the utmost security.
The website and live chat feature cater predominantly to the European market, offering 4 alternative language possibilities:
Currently, Casiplay customers can make bets in the following 7 currencies:
- US dollars
- British pounds
- Kroner (DKK, NOK, SEK)
- Brazilian Real
- Canadian dollars
- Australian dollars
Casiplay is owned by the Romanian company, Infinite Visions. The website’s software and platform are operated by Aspire Global, a Maltese based corporation formed in 2005, renowned for their consistent successes within the iGaming industry.
As with many of the leading gambling sites, Casiplay takes a serious approach to responsible gaming. The site includes an in-depth section dedicated to the subject, which focuses on useful advice to help maintain control, plus specific tools players can take advantage of within the casino itself. For example:
- Personal limits – setting deposit limits on a daily, weekly or monthly basis.
- Cool off period – restricting account usage for a brief length of time.
- Self-exclusion – a more serious cooling off period that can extend over several months.
- Reality check – a reminder that pops up on the screen after a specified amount of time.
- Session time limits – placing a cap on the duration of play.
All in all, Casiplay Casino has plenty of positives to satisfy the gambling community. Great mobile play, plentiful game options, an attractive website and good customer support are already taken care off, and the site’s lucrative welcome bonus will turn many heads. All that’s needed now are a few tweaks to ensure Casiplay can retain momentum and compete with the industry’s leading contenders.
At the moment, the number of countries accepted by Casiplay is relatively low in comparison to competitors.
- New Zealand
- United Kingdom
If you have complaints related to CasiPlay, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.