Award
Casino Of The Decade
Casinomeister 2018
  • Pros and Cons
  • High limits on withdrawals
  • The live chat service is open 24 hours a day, seven days a week
  • The site is mobile friendly
  • It is approved by eCOGRA
  • The software is limited compared to some competitors
  • Although live chat support is always available, it is difficult to find
Website
Rating
80%
Started
2002
Awards
"Casino Of The Decade" - Casinomeister, 2018

32Red Online Casino Review

First published | Updated | Reviewed by
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32Red was established in 2002, making it one of the longest running online casinos in the whole world. The multi-award winning casino offers players almost every type of game and has earned itself an excellent reputation for its unique selection. These highly-respected games are powered by Microgaming software and include over 400 slots, in addition to all the games you would expect from a leading online casino.

32Red Bonuses

32Red pride themselves on offering generous and unique bonuses, rather than the standard signup offers. This means players can expect bonuses such as a free cash reward for each deposit over a certain amount. These types of offers do tend to have wagering requirements set to 40 times the bonus, but this can be met on all games offered by the casino.

Refer a friend bonuses

The casino does offer refer a friend bonuses, although these are most common within 32Red Bingo. There are also refer a friend bonuses available in other areas of the site, so it’s worth keeping an eye on games such as poker for their latest promotions. If you refer a friend, as long as they send your details to the designated refer a friend support section, you will benefit from a referral bonus.

Promotions

The promotions available vary between the different types of games available. For example, the sportsbook tends to offer profit boosts, whereas poker games offer large cash bonuses up to £1000. In addition, 32Red offer enhanced odds promotions, which are popular with horse racing enthusiasts as they can drastically improve returns.

Pros and cons

  • High limits on withdrawals
  • The live chat service is open 24 hours a day, seven days a week
  • The site is mobile friendly
  • It is approved by eCOGRA
  • The software is limited compared to some competitors
  • Although live chat support is always available, it is difficult to find

Awards

Over the years, 32Red has won a variety of awards and accolades, which have positioned the online casino as one of the most popular available on the internet. One of the most notable accomplishments is their award from Casinomeister.

  • 2018 - "Casino Of The Decade" - Casinomeister

Games

As a Microgaming casino, there are a wide variety of games available to suit every player. Although 32Red offer many popular online casino games, their most popular by far are the video slots, with over 400 types.

  • Live Casino
  • Slots
  • Blackjack
  • Roulette
  • Video Poker
  • Sports Betting
  • Bingo
  • Poker

Software

The software which supports the games includes:

  • NetEnt
  • Just For The Win
  • Big Time Gaming
  • Microgaming Technology

Slots

In addition to their hugely popular progressive games, they also offer some of the most highly rated slots. These include Tomb Raider Secret of the Sword, Wow Pot 3 Reel Slot, Thunderstruck 2 Slot and the award-winning Mega Moolah slot.

32Red Slots Examples
32Red Slots Examples

Table games

It is clear from the quality of their table games that 32Red prides itself on offering a stimulating real casino feel. The casino offers all your favourite games, such as blackjack, roulette, sic bo, pai gow poker, craps, baccarat and video poker.

Roulette

The casino offer 10 impressive virtual roulette tables, alongside a variety of games with live dealers. They also provide exciting alternatives to traditional roulette, such as European Roulette Gold and Multi-Wheel Roulette.

32Red Roulette Examples
32Red Roulette Examples

Blackjack

There are 20 casino tables dedicated to blackjack, which include popular games such as Super Fun 21, Spanish Blackjack and European Blackjack.

32Red Blackjack Examples
32Red Blackjack Examples

Video poker

If you’re interested in online poker, 32Red offer a variety of rooms which you can join to enjoy some top-line player tournaments. There are more than 20 poker games available, with exciting variations including Deuces Wild Power, Progressive Supajax Jacks and Double Joker Poker. There are also a range of unique bonuses available, including a welcome bonus, a Bad Beat bonus and 30% Rakeback.

32Red Video Poker Games
32Red Video Poker Games

Live casino

If you’re a fan of live action, the live gaming section will not disappoint. There are 7 roulette tables, 21 blackjack tables, 4 baccarat tables and the Casino Hold’em games.

32red Live Casino
32red Live Casino

Jackpots

They provide access to the most progressive slot games, such as Mega Moolah Slot, which offers a jackpot of around the £2 million mark. The majority of slot players visiting the slot games will be drawn to this slot for its record-breaking jackpot.

32Red Jackpot Games
32Red Jackpot Games

Mobile casino

As one of the first online casinos to provide its games for mobile devices, the quality of their mobile games is very good. The casino offer a dedicated mobile casino page, where players can choose to download their favourite table games and slots. They also offer regular offers and promotions designed specifically for mobile players.

App

The company offer a brilliant mobile app which has a variety of games available. The app will run on almost every mobile device, including both iOS and Android. At present, the app offers around 160 games, including the most popular games such as Mega Moolah, Jurassic Park and Game of Thrones slots.

The app stands out from competitors by offering top table games via the app, including poker games, blackjack tables and live dealer games.

The app can be easily downloaded from the Apple Store for devices with version 4.3 or later. Although, if you have an Android device you will need to visit the 32Red website and follow the prompts to download the app required.

High Rollers

32Red offers a range of games which are ideal for high-rollers, with high-limit options such as blackjack and slot games available. Examples include:

  • Multi-hand Perfect Pairs European Blackjack Gold – This sophisticated table game offers bets of up to £200.00 for high rollers, with maximum payouts of 30 to 1.
  • Break da Bank Again Slot – This slot game offers several key features where players could potentially win a large amount. Payouts from the game are approaching those of the progressive slot machines, making it a popular option with high rollers.
  • Butterfly Staxx Slot – The stakes are high in this slot game, with payouts of up to 24,000 coins, making it a great choice for high rollers.

VIP program

If you play regularly with 32Red you will be invited to join their VIP program known as Club Rouge. Although, to be eligible, you will need to have reached the Platinum loyalty tier. The benefits of being a Club Rouge member include:

  1. Chances to win exclusive tickets and holidays
  2. Backstage passes to events and shows
  3. Private football boxes
  4. VIP hospitality at sporting matches
  5. Fine dining passes to some of the world’s best restaurants

As a Club Rouge member, you will earn more loyalty points than standard players, which can be exchanged for cash with no wagering requirements.

Sportsbook

The 32Red sportsbook covers a variety of popular sporting events, making it a great site for both professional and novice betters. It is possible to place bets through either the desktop or mobile site, so it offers great accessibility. In total there are 34 sports available, including the most popular options such as football, in addition to unusual games such as Pesapallo.

Live streaming

Currently, 32Red does not offer live streaming, which does put its sportsbook at a slight disadvantage compared to other online casinos.

Live betting

Live betting is available for at least five events at any one time. It is simple to understand, so is the ideal place for beginners to get to grips with live betting.

Cash out

Yes, during a live event you will be able to cash in your bet before the final outcome is decided. Within your betting slip, you will see the cash out symbol, simply click the button and confirm your payout.

32Red Sports Betting
32Red Sports Betting

Deposit methods

There are a variety of popular deposit methods available, including:

  • Bank wire transfer
  • MasterCard
  • EcoPayz
  • PayPal
  • Visa
  • Visa Electron
  • Entropay
  • Neteller
  • Skrill
  • Paysafe Card
  • Instant Banking
  • Klarna
  • Skrill 1 Tap
  • Trustly

Withdrawal methods

If you’re looking to withdraw funds from 32Red, the available withdrawal methods are:

  • Bank Wire Transfer
  • PayPal
  • MasterCard
  • Visa
  • Visa Electron
  • Entropay

The quickest withdrawals are to EWallets, which take between 0 and 24 hours. Alternatively, bank transfers will be processed between 1 and 5 days and withdrawals to debit or credit cards in 3 to 5 days.

Withdrawal limit

There is a daily withdrawal limit of £120,000 per day, with minimum withdrawals set to £10. If you’re looking to withdraw a large amount at one time, it is possible to withdraw up to £10,000 at a time through Neteller and Skrill.

Support

If you ever need to contact the support team, you will quickly find that they provide players with a quick, professional and personable service. Many players choose to contact support through the live chat service, but there are also four designated email addresses and a variety of telephone numbers for specific departments. These are:

  • Accounts Email Address: accounts@32red.com
  • Pit Boss Email Address: pitboss@32red.com
  • Info Email Address: general@32red.com
  • Support Email Address: support@32red.com
  • Japan Telephone Number: 00663 381 2265
  • UK Telephone Number: 0808 180 3232
  • Canada Telephone Number: 1866 902 0499
  • 32Red Plc Telephone Number: +350 20049357
  • Fax Telephone Number: +350 20047408
  • Germany Telephone Number: 0800 0005139
  • Holland Telephone Number: 0800 9494618
  • International Telephone Number: +350 20059759

Live chat

The live chat service is available 24 hours a day, 7 days a week and can be used to discuss everything from bonuses to issues with specific games. It is quite difficult to find, as you will need to visit the help centre first and select a question to open a live chat dialogue.

Skype support

32Red are one of few casinos to offer support services via Skype, through the instant messaging service. This makes it possible for players to access support through a Skype call or text conversation.

FAQ

Is my information safe?

The sensitive information which you provide to 32Red is secured with 128-bit SSL encryption. This means that all payment details and personal information are completely safe.

Are the games fair?

All games provided by 32Red are put through regular audits by third-party regulator eCogra. To improve transparency in gaming they also publish reports of player payouts on their website each month.

How many games does 32Red offer?

In total, the company offers more than 500 casino games through their website.

What factors are considered in deciding which customers get bonuses?

Daily bonuses are offered to all players through the promotion page, with offers based on:

1) The deposits and withdrawals made
2) Bonuses and free bets already claimed
3) Player loyalty and age of the account
4) Payout percentages

Licence

32Red is currently licensed by the UK Gambling Commission and the Gibraltar Regulatory Authority.

Languages

The standard language offered by the casino is English, although Chinese, German, Italian and Japanese are also available.

Currencies

The currencies currently accepted by 32Red include:

  • British pounds
  • Canadian dollars
  • Swiss francs
  • Euros
  • Japanese yen
  • Norwegian kroner
  • Russian rubles
  • US dollars

Company

In 2002, 32Red began as a British casino, but in 2017 it became a part of Kindred Group PLC. Its headquarters are in Gibraltar and it operates from Malta, which is known as the iGaming centre of Europe.

Responsible gambling

There is a dedicated Responsible Gambling Section where the RTP is displayed for each game offered by the casino. It is clear that the RTP for blackjack is much higher than the arcade games, which makes it possible to choose the best option for them. If players do feel as if they are losing control of their gambling, there is a whole section on the website dedicated to providing support.

The company is certified by and works in partnership with GamCare, to ensure that they meet every aspect of Responsible Gambling. In addition, the company carry out a series of checks to guarantee that no one under the age of 18 is able to play their games.

Accepted Countries

  • Aland Islands
  • American Samoa
  • Andorra
  • Anguilla
  • Antarctica
  • Antigua And Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia And Herzegovina
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • Comoros
  • Congo
  • Congo DR
  • Cook Islands
  • Cote D'Ivoire
  • Croatia
  • Cuba
  • Cyprus
  • Djibouti
  • Dominica
  • Dominican Republic
  • El Salvador
  • Equatorial Guinea
  • Falkland Islands (Malvinas)
  • Fiji
  • Finland
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Gibraltar
  • Grenada
  • Guatemala
  • Guernsey
  • Guinea
  • Guyana
  • Heard Island & Mcdonald Islands
  • Vatican State
  • Honduras
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Isle Of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Kazakhstan
  • Kenya
  • Kiribati
  • South Korea
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Mayotte
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana Islands
  • Norway
  • Oman
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Pitcairn
  • Poland
  • Puerto Rico
  • Qatar
  • Rwanda
  • Saint Barthelemy
  • Saint Helena
  • Saint Kitts And Nevis
  • Saint Lucia
  • Saint Pierre And Miquelon
  • Saint Vincent And Grenadines
  • Samoa
  • San Marino
  • Sao Tome And Principe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Slovakia
  • Solomon Islands
  • South Georgia And Sandwich Isl.
  • Suriname
  • Svalbard And Jan Mayen
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Turks And Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • Vanuatu
  • Vietnam
  • British Virgin Islands
  • Wallis And Futuna
  • Western Sahara
  • Zambia

Complaints

If you have complaints related to 32Red, please contact us using the form below and we will forward these to the casino and try to assist in resolving any problems you might have.

Complaints and Resolutions

We are still working on compiling the list of common complaints and their resolution.

Submit Complaint

Please use the email that's on your 32Red account, or we are unable to assist.